Hub Manager - Manchester, Greater Manchester

The Padel Hub; Manchester; On-site; GBP 35,000 - 52,000; Full time

Job summary

The Padel Hub in Manchester is seeking a dynamic Hub Manager to lead our growing local community. You will be the face of the hub, driving day-to-day operations, bookings, events, and member experience with energy and pride.

You’ll develop a customer-first culture, manage a team, and collaborate with marketing and recruitment to grow membership and participation in padel across the area. This on-site role offers real development opportunities as we expand nationwide, with a competitive salary

Qualifications

• Management experience in customer-facing environments (sport, hospitality, fitness, leisure, retail or similar).
• Proven ability to lead teams and drive a high-performance culture.
• Strong interpersonal skills and ability to build rapport with members and partners.

Responsibilities

• Be the face and heartbeat of the hub, welcoming members, players, guests and partners.
• Lead a customer-first culture where service excellence is standard.
• Manage, motivate and support your team to perform at a high level.
• Run day-to-day operations: scheduling, bookings, events and hub standards.
• Collaborate with central Marketing, Operations and Recruitment teams to elevate the hub experience and drive growth.
• Host events, tournaments and community activities that strengthen hub culture.
• Grow membership, usage and awareness of padel in the local area.

Skills

Leadership

Team management

Customer service

Operations management

Event planning

Community engagement

Job description

Hub Manager - Manchester, Greater Manchester The Padelhub is on a mission to grow the most exciting sport in the UK - and we're looking for someone who wants to be at the centre of that movement. Our Harrow site will be a busy and community-driven hub. We're looking for a natural leader who brings energy, passion and pride into every interaction. Someone who believes that sport can create connection, belonging, and memorable shared experiences. This is not a desk job. You will be on the ground, leading from the front - shaping the culture, building relationships, and ensuring every player leaves feeling valued and inspired.

What You'll Do

• Be the face and heartbeat of the hub - welcoming members, players, guests and partners.
• Lead a customer-first culture where service excellence is standard.
• Manage, motivate and support your team to perform at a high level.
• Run the day-to-day operations smoothly: scheduling, bookings, events and hub standards.
• Work closely with our central Marketing, Operations and Recruitment teams to elevate the hub experience and drive growth.
• Host events, tournaments and community activities that strengthen the hub culture.
• Actively contribute to growing membership, usage and awareness of padel in the local area.
• Management experience is essential. You've led teams in a customer-facing environment (sport, hospitality, fitness, leisure, retail or similar).
• You love working with people - you're confident, thoughtful and great at building rapport.
• Passionate about sport and excited by the growth of padel.
• Organised, proactive and comfortable taking ownership.
• Able to balance strategic thinking with hands-on delivery.
• Energised by building communities and creating standout customer experiences.

What We Offer

• The opportunity to lead at our newest UK hub - one of the most dynamic padel communities in the UK.
• A role where your personality, leadership and passion genuinely shape outcomes.
• Real development opportunities as The Padel Hub continues to expand nationwide.
• Competitive salary + performance-related incentives.
• Be part of one of the most exciting growth stories in UK sport.