Padel Hub Assistant Manager: Lead Team & Guest Experience

The Padel Hub; St Helens; Presencial; GBP 28.000 - 34.000; Jornada completa

Descripción de la vacante

The Padel Hub is looking for an Assistant Hub Manager to lead the front-of-house team and support the Hub Manager in running daily operations. You will welcome players, drive membership and coaching programs, and help deliver an exceptional experience for members and guests.

You will assist with staff rosters, stock control, event planning, and coordinating corporate events, while promoting a welcoming community and strengthening customer service standards across the hub.

Formación

• Experience managing a front-of-house team.
• Strong customer service orientation and problem solving.
• Experience in planning and coordinating events or tournaments.

Responsabilidades

• Support the Hub Manager with day-to-day running of the hub, including creating staff rotas and stock control.
• Handle membership queries and ensure members feel valued.
• Assist with event planning for tournaments, socials, and open days and coordinate with heads of departments.
• Deliver an exceptional experience for members, players and guests and manage bookings to keep front-of-house operations running smoothly.
• Lead and motivate the front-of-house team and promote hub participation and membership growth.

Descripción del empleo

The Padel Hub is looking for an Assistant Hub Manager to lead the front-of-house team and support the Hub Manager in running daily operations. You will welcome players, drive membership and coaching programs, and help deliver an exceptional experience for members and guests.

You will assist with staff rosters, stock control, event planning, and coordinating corporate events, while promoting a welcoming community and strengthening customer service standards across the hub.