Hub Officer

Moat Homes Ltd; Ashford; On-site; GBP 5,700 - 7,100; Part time

Benefits offered by this job

Competitive salary

Generous leave

Development opportunities

Job summary

Moat Homes Ltd in Ashford is seeking a Hub Officer to deliver engaging activities, support residents, and unlock opportunities within our community hubs. This part-time, on-site role works closely with the Senior Hub Officer to shape programs and support volunteers.

You will help make our hubs vibrant and inclusive, capture stories of impact, and collaborate with local partners to grow our community offer. We value approachable, motivated people who are passionate about community work and

Responsibilities

• Create and deliver high-impact activities for children, young people, adults, and older residents
• Engage and support customers to build confidence, develop skills, and access new opportunities
• Bring communities together by encouraging participation and helping people build meaningful connections
• Collaborate with colleagues, volunteers, and local partners to develop exciting projects and initiatives
• Identify opportunities to improve lives within your hub area through innovative programmes
• Capture and share success stories - collecting data, photos, and case studies that showcase our impact
• Support the development of our community offer, helping us continuously improve and grow

Job description

Hub Officer

Company: Moat Homes Ltd Salary: £5,669 to £7,086 a year, pro rata Hours: Part-time Location: Ashford Working pattern: On-site Job type: Permanent Posting date: 23 Oct 2026 Closing date: 8 Nov 2026

Join us and help build stronger, more connected communities

Are you passionate about people, community, and creating opportunities that truly change lives? Do you thrive on bringing people together, inspiring confidence, and making a visible impact every day? If so, we’d love to hear from you.

We’re looking for an enthusiastic, creative, and driven Hub Officer to join our team and help deliver meaningful activities and opportunities within our community hubs. This is more than a job - it’s a chance to empower individuals, strengthen communities, and be part of something genuinely transformative.

About the role

As a Hub Officer, you’ll be at the heart of our community work - delivering engaging activities, supporting residents, and helping people unlock opportunities that lead to better lives. Working closely with the Senior Hub Officer and the wider Moat Foundation team, you’ll play a key role in shaping programmes, supporting volunteers, and ensuring our hubs are vibrant, welcoming spaces where people feel inspired to take part and grow.

What you’ll be doing

No two days are the same, and that’s part of what makes this role so rewarding.

• Create and deliver high-impact activities for children, young people, adults, and older residents
• Engage and support customers to build confidence, develop skills, and access new opportunities
• Bring communities together by encouraging participation and helping people build meaningful connections
• Collaborate with colleagues, volunteers, and local partners to develop exciting projects and initiatives
• Identify opportunities to improve lives within your hub area through innovative programmes
• Capture and share success stories - collecting data, photos, and case studies that showcase our impact
• Support the development of our community offer, helping us continuously improve and grow

To read more about the role, please view our job description here: hub-officer.pdf

What you’ll bring

We’re looking for someone who is approachable, motivated, and passionate about community work.

About us

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values

• Own it: We take responsibility for our actions and deliver on our promises.
• Better together: We believe in the power of collaboration to achieve greater outcomes.
• Lead by example: We set high standards and inspire others through our commitment to excellence.
• Be the change: We embrace innovation and proactively address challenges.

Why join Moat?

• Make a real impact in our communities.
• Work with a supportive and passionate team.
• Enjoy competitive salaries and generous leave.
• Benefit from numerous personal and professional development opportunities.

Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.

For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.