Hub Manager: Lead 44‑Strong Auto Centre Team

Halfords; Liverpool City Region; On-site; GBP 45,000 - 57,000; Full time

Benefits offered by this job

Pool car

25% store discount

50% garage discount

Breakdown cover discounts

Cycle to Work scheme

Wagestream pay access

Health plan

Life assurance

Uniform provided

Sharesave option

Pension scheme

Employee wellness programme

Job summary

Halfords is seeking an experienced Retail/Autocentre Manager for our Warrington hub. You will lead a skilled team of up to 44 colleagues, including Warehouse staff, Mobile Technicians, Team Leaders and Assistant Managers.

This 44-hour week role runs 6am–8pm, with alternate weekends, at our Warrington site. You will ensure vans are on the road promptly to deliver excellent customer service, mentor technicians, and uphold high safety and process standards.

Qualifications

• Experience managing large teams (Motor Trade isn’t essential).
• Computer literate with clear written and spoken communication across levels.

Responsibilities

• Lead a team of up to 44 including Warehouse staff, Mobile Technicians, Team Leaders and Assistant Managers.
• Ensure Hub vehicles and staff are prepared for the day, including goods in and opening/closing procedures.
• Mentor and lead the technician team to deliver high quality, cost-effective service.
• Follow internal processes, procedures and health & safety requirements.
• Provide a great customer-first experience when engaging with customers face to face.

Skills

Team management

Computer literacy

Training needs analysis

Performance improvement

Customer service

Interviewing skills

Full driving licence

Tools

Office software

Job description

Halfords is seeking an experienced Retail/Autocentre Manager for our Warrington hub. You will lead a skilled team of up to 44 colleagues, including Warehouse staff, Mobile Technicians, Team Leaders and Assistant Managers.

This 44-hour week role runs 6am–8pm, with alternate weekends, at our Warrington site. You will ensure vans are on the road promptly to deliver excellent customer service, mentor technicians, and uphold high safety and process standards.