Automotive Workshop Assistant Manager — Uncapped Bonus

Halfords; Newcastle upon Tyne; Vor Ort; GBP 34.000 - 40.000; Vollzeit

Benefits dieser Stelle

Annual leave 5.6 weeks

Staff discounts on Halfords products

Pension scheme & life assurance

Share save scheme

Cycle to Work Scheme

Health & wellbeing benefits

Zusammenfassung

Halfords, the UK’s leading motoring and cycling retailer, is seeking an Assistant Manager to partner with the Centre Manager in a busy Autocentre. You will balance hands-on workshop work with frontline sales and customer service, leading technicians and driving profitability.

The role requires strong technical knowledge (Light Vehicle Maintenance Level 2/3 or equivalent) and proven leadership. A full driving licence and a commitment to safety are essential.

Qualifikationen

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong mechanical knowledge with Level 2/3 qualification or equivalent experience.
• Solid understanding of workshop operations, diagnostics and vehicle maintenance.

Aufgaben

• Assist Centre Manager with daily sales and customer service in a busy workshop environment.
• Lead and develop the workshop team, ensuring efficient vehicle maintenance and high-quality diagnostics.
• Drive profitability by improving customer journeys and workshop productivity.
• Collaborate with technicians to deliver excellent service and safety compliance.

Kenntnisse

Customer service leadership

Coaching

Time management

IT literacy

Driving licence

Ausbildung

Level 2/3 Light Vehicle Maintenance

Tools

Own tools

Jobbeschreibung

Halfords, the UK’s leading motoring and cycling retailer, is seeking an Assistant Manager to partner with the Centre Manager in a busy Autocentre. You will balance hands-on workshop work with frontline sales and customer service, leading technicians and driving profitability.

The role requires strong technical knowledge (Light Vehicle Maintenance Level 2/3 or equivalent) and proven leadership. A full driving licence and a commitment to safety are essential.