Hub & Library Assistant - Part-Time, Flexible Hours

Cardiff Council; Cardiff; Hybrid; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Generous annual leave entitlement

Adaptable working arrangements

LGPS pension

Training & development

Equality networks and wellbeing

Cycle to Work Scheme

Exclusive retailer discounts

Job summary

Cardiff Council in Wales seeks a committed individual with excellent customer care skills to join our West Hub Team. The role supports customers using Hubs & Libraries to resolve enquiries and deliver Hub & Library services with information provision.

The successful candidate will assist in delivering a high-quality service, including supporting events and carrying out general office duties using digital systems.

Qualifications

• Excellent customer-focused approach to hub/library services.
• Ability to assist customers and resolve enquiries using digital systems.

Responsibilities

• Assist in the delivery of a full Hub/Library service.
• Carry out general office duties including using digital systems.
• Support customers to resolve enquiries and provide information.

Skills

Customer care

Job description

Cardiff Council in Wales seeks a committed individual with excellent customer care skills to join our West Hub Team. The role supports customers using Hubs & Libraries to resolve enquiries and deliver Hub & Library services with information provision.

The successful candidate will assist in delivering a high-quality service, including supporting events and carrying out general office duties using digital systems.