Hub Assistant (Full Time)

Spacehouse Limited; North East; Hybrid; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Durham County Council is seeking a Hub Assistant in Durham, operating across grades 5–8 within the Highways Services. The role involves supporting the Hub Manager and Superintendents to ensure timely reporting for reactive and programmed activities.

Posts progress through Grade 5 to 8 based on performance and qualifications, with development opportunities and a strong emphasis on process improvement.

Qualifications

• Four GCSEs (A*-C) including English, Maths and a Science.
• NVQ Level 3, or equivalent in Business Administration or related discipline.
• Management System Internal Auditor.
• Understanding of Highway Safety Inspection Manual and Inspection Rota.
• Knowledge of current defect hierarchy and intervention levels.
• Experience in performance driven environments.
• Working in a busy and customer focused environment.
• Experience in a highways or local authority environment.
• Understanding Council Procedures.
• Experience and understanding of street works or highway maintenance.
• Knowledge / experience of Asset Management Systems

Responsibilities

• You will support the HUB Manager and Highway Superintendents in achieving timely reporting for reactive and programmed operational activities.
• Hub Assistant grade responsibilities include delivering tasks under supervision and progressively increasing independence.
• Progression through grades is subject to performance review and qualification.

Education

Four GCSEs including English, Maths and a Science

NVQ Level 3 or equivalent in Business Administration or related discipline

Management System Internal Auditor

Understanding of Highway Safety Inspection Manual and Inspection Rota

Knowledge of current defect hierarchy and intervention levels

Experience in performance driven environments

Experience in a highways or local authority environment

Understanding Council Procedures

Experience and understanding of street works or highway maintenance

Knowledge/experience of Asset Management Systems

Job description

Jobs

Hub Assistant

More Information

Salary

Grade 5 (£27,274 -29,542) Grade 6 (£29,071 - £32,046) Grade 7 (£31,015 - £34,811) Grade 8 £33,673 - £37,563)

Expires

22/09/2026

Location

Durham, Durham

Job Type

Full Time

An opportunity in Highways Services for a Hub Assistant
This is a career graded post from Grade 5 to Grade 8.
WHAT IS INVOLVED?
You will support the HUB Managerand Highway Superintendentsin achievingtimelyreporting for reactive and programmed operational activities.

Hub Assistant(Grade 5)
Responsible for delivering tasks within the scope of the role under regular supervision. Requires technical guidance for most activities but can complete routine tasks independently. Focus is on developing core skills and understanding processes.

Progression through the grades is subject to performance review and qualification.

Hub Assistant (Grade 6)
Carries out tasks within the scope of the role with increasing independence, requiring only periodic supervision. Demonstrates sound understanding of procedures and begins to contribute to problem-solving. Expected to manage straightforward issues and elevate complex matters appropriately.

Progression through the grades is subject to performance review and qualification.

Hub Assistant (Grade 7)
Operates with minimal supervision after task briefing. Expected to evaluate options, recommend effective solutions, anddemonstratestrong technical competence. Plays an active role in improving processes and supporting decision-making.

Progression through the grades is subject to performance review and qualification.

Hub Assistant (Grade 8)
Works autonomously on complex tasks and projects. Provides leadership inidentifyingand implementing best outcomes. Acts as a technical reference point, supports continuous improvement, and contributes to strategicobjectives.

Progression through the grades is subject to performance review and qualification.

We encourage you to contact Caroline Hodgson via email at [e-mail] to arrange an informal discussion about the role.

WHAT WILL I NEED?
Grade 5

• Four GCSE’s (Grades A* to C) including English,Mathsand a Science
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Knowledge of current defect hierarchy and intervention levels

Grade 6

• Four GCSE’s (Grades A* to C) including English,Mathsand a Science
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Knowledge of current defect hierarchy and intervention levels
• Experience in performance driven environments
• Working in a busy and customer focused environment
• Experience in a highways or local authority environment
• Understanding Council Procedures
• Experience and understanding of street works or highway maintenance
• Knowledge / experience of Asset Management Systems

Grade 7

• Four GCSE’s (Grades A* to C) including English,Mathsand a Science
• NVQ3 in Business Administration or equivalent
• Management System Internal Auditor
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Knowledge of current defect hierarchy and intervention levels
• Experience in performance driven environments
• Working in a busy and customer focused environment
• Experience in a highways or local authority environment
• Understanding Council Procedures
• Experience and understanding of street works or highway maintenance
• Knowledge / experience of Asset Management Systems

Grade 8

• Four GCSE’s (Grades A* to C) including English, Maths and a Science
• NVQ Level 3, or equivalent in Business Administration or related discipline
• Management System Internal Auditor
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Working in busy and customer focused
• Experience in performance-driven environments
• Experience of working within a highway, or local authority environment
• Understanding of Council procedures
• Knowledge / experience of Asset Management Systems environments

As this is a career graded post, the successful candidate will enter the role at either grade 5, 6, 7 or 8. The starting grade is dependent on the candidates’ qualifications and relevant experience to date. As the post holder achieves the required qualification and develops further experience within the role, they will have the opportunity to progress through the grades to a maximum grade 8

Please refer to the attached Person Specification for the full criteria.

INTERVIEWS
Interviews will be held on (to be confirmed)

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.

Explore the full range of rewards and benefits on our website

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

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Company: Durham County Council

Salary: Grade 5 (£27,274 -29,542) Grade 6 (£29,071 - £32,046) Grade 7 (£31,015 - £34,811) Grade 8 £33,673 - £37,563)

Location: Durham, Durham

Sector: Education

Job Role: Teaching Assistant