Hub Assistant

Instagram; Browney; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

27 days annual leave (rising to 32)

Flexible working arrangements

Job summary

Local Authority is seeking a Hub Assistant with progression through grades 5 to 8, delivering tasks under supervision and developing skills. The role supports reporting for reactive and programmed highway activities and follows established procedures.

Candidates should have GCSEs including English/Maths/Science, and knowledge of safety manuals, with potential progression as experience grows. Hybrid working arrangements are available.

Qualifications

• Four GCSEs (A-C) including English, Maths and Science.
• NVQ Level 3 or equivalent in Business Administration or related discipline.
• Internal Auditor qualification for Management Systems.
• Familiarity with Council Procedures and Asset Management Systems.

Responsibilities

• Support HUB Manager and Highway Superintendents with reporting tasks.
• Progress through grades based on performance and qualification.
• Develop core skills, understand processes, and assist decision-making.

Education

GCSEs including English, Maths and Science

NVQ Level 3 in Business Administration or related discipline

Management System Internal Auditor

Understanding Council Procedures

Tools

Asset Management Systems

Job description

You will support the HUB Manager and Highway Superintendents in achieving timely reporting for reactive and programmed operational activities. Hub Assistant (Grade 5) Responsible for delivering tasks within the scope of the role under regular supervision. Requires technical guidance for most activities but can complete routine tasks independently. Focus is on developing core skills and understanding processes. Progression through the grades is subject to performance review and qualification. Hub Assistant (Grade 6) Carries out tasks within the scope of the role with increasing independence, requiring only periodic supervision. Demonstrates sound understanding of procedures and begins to contribute to problem-solving. Expected to manage straightforward issues and escalat complex matters appropriately. Progression through the grades is subject to performance review and qualification. Hub Assistant (Grade 7) Operates with minimal supervision after task briefing. Expected to evaluate options, recommend effective solutions, and demonstrate strong technical competence. Plays an active role in improving processes and supporting decision-making. Progression through the grades is subject to performance review and qualification. Hub Assistant (Grade 8) Works autonomously on complex tasks and projects. Provides leadership in identifying and implementing best outcomes. Acts as a technical reference point, supports continuous improvement, and contributes to strategic objectives. Progression through the grades is subject to performance review and qualification.

Grade 5

• Four GCSE's (Grades A to C) including English, Maths and a Science
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Knowledge of current defect hierarchy and intervention levels

Grade 6

• Four GCSE's (Grades A to C) including English, Maths and a Science
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Knowledge of current defect hierarchy and intervention levels
• Experience in performance driven environments
• Working in a busy and customer focused environment
• Experience in a highways or local authority environment
• Understanding Council Procedures
• Experience and understanding of street works or highway maintenance
• Knowledge / experience of Asset Management Systems

Grade 7

• Four GCSE's (Grades A to C) including English, Maths and a Science
• NVQ3 in Business Administration or equivalent
• Management System Internal Auditor
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Knowledge of current defect hierarchy and intervention levels
• Experience in performance driven environments
• Working in a busy and customer focused environment
• Experience in a highways or local authority environment
• Understanding Council Procedures
• Experience and understanding of street works or highway maintenance
• Knowledge / experience of Asset Management Systems

Grade 8

• Four GCSE's (Grades A to C) including English, Maths and a Science
• NVQ Level 3, or equivalent in Business Administration or related discipline
• Management System Internal Auditor
• Understanding of Highway Safety Inspection Manual and Inspection Rota
• Working in busy and customer focused
• Experience in performance-driven environments
• Experience of working within a highway, or local authority environment
• Understanding of Council procedures
• Knowledge / experience of Asset Management Systems environments

As this is a career graded post, the successful candidate will enter the role at either grade 5, 6, 7 or 8. The starting grade is dependent on the candidates' qualifications and relevant experience to date. As the post holder achieves the required qualification and develops further experience within the role, they will have the opportunity to progress through the grades to a maximum grade 8

Benefits

• attractive salaries
• generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service)
• membership of the excellent contributory career average Local Government Pension Scheme
• range of flexible working arrangements including hybrid working (home and office) where applicable

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