HUB Admin Assistant

ESPO Trading Limited; Loughborough; On-site; GBP 26,000 - 27,000; Full time

Job summary

Leicestershire County Council is seeking an administrative support post at Moira Adult Learning Centre. You will be the first point of contact for learners and visitors, handling admin tasks, delivering exams, inputting data to enrol learners, processing payments and delivering excellent customer service to learners and curriculum teams.

The role requires out of hours cover, up to 2 evenings a week and up to 8 Saturdays per year; enhanced DBS is required; flexible working options may be

Qualifications

• Good written and spoken English to a functional level 2 or above, and numeracy.
• Reception and customer care experience.
• Clerical tasks including word processing, filing, photocopying and data input.
• Able to handle cash and maintain records with confidentiality.

Responsibilities

• Be the first point of contact for learners and visitors at the venue.
• Deliver exams and enrol learners by inputting data into the system.
• Process payments and provide excellent customer service to learners and curriculum teams.
• Support with a range of admin tasks and maintain accurate records.
• Provide out of hours cover as required, including evenings and Saturdays.

Skills

Reception experience

Customer care

Data input

Cash handling

Organising tasks

Teamwork

Confidentiality

Education

Functional English (Level 2)

Functional numeracy (Level 2)

Tools

Word processing

Data entry systems

Job description

Organisation: Leicestershire County Council

Work Location: Moira Adult Learning Centre, Moira Street, Loughborough, Leicestershire, LE11 1AX

Salary: £25,995 - £26,409 per annum (pro rata for part time) (pay award pending)

Working Hours:22.2 hours per week

Contract Type: Permanent

Closing Date: 27th August 2026

Interview Date(s): W/C 7th September 2026

Would you like to offer administrative support service for the Adult Learning? If so, this may be the job for you!

About the Role

You will be the first point of contact for our learners and visitors to our venue. The post covers a variety of admin tasks to also include the delivery of exams, inputting data accurately into our system to enrol learners onto our courses, processing payments, and to provide an excellent customer service to learners and curriculum teams.

The post requires out of hours cover and you must be available to work up to a maximum of 2 evenings a week and up to 8 Saturdays per annum.

An enhanced DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Have a good standard of written and spoken English equivalent to functional skills level 2 or above, and a good standard of numeracy
• Reception and customer care experience
• Clerical experience in a range of tasks to include word processing, filing, photocopying, taking and relaying messages, data input and maintaining records
• Routine cash handling
• Organising tasks to meet priorities
• Working as a team member
• Be aware of the importance of confidentiality

In addition, we also expect you to share our commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Sarah Wdowik - HUB Manager

Telephone: [phone]

Email: [e-mail]

By applying for this post, you agree to our Terms and Conditions.