HRIS Analyst

Advocate Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Advocate Group is seeking an HRIS Analyst to join our growing organisation in London. The role combines day-to-day HRIS support, system optimisation and project work to improve our HR technology landscape.

You will work with HR, IT and stakeholders to solve problems, streamline processes and ensure technology delivers value to users. A customer-focused mindset and strong communication are essential.

Qualifications

• 3+ years' experience in HRIS platform support.
• Experience with system configuration, workflows, business rules and reporting.
• Experience supporting HRIS projects, enhancements or implementations.
• Strong analytical and problem-solving skills.
• Excellent stakeholder and communication skills.
• Customer-focused mindset with a genuine interest in improving the end-user experience.

Responsibilities

• Provide Tier 1 & 2 HRIS support, troubleshoot issues and manage escalations.
• Configure and maintain workflows, business rules, security and system functionality.
• Support system enhancements, upgrades, testing and new functionality.
• Identify opportunities to simplify, automate and improve HR processes.
• Support HRIS projects from requirements gathering through implementation.
• Manage data quality, governance, reporting and workforce analytics.
• Support integrations with payroll, finance and other systems.
• Collaborate with vendors, IT and HR stakeholders to resolve issues and deliver improvements.
• Assist user adoption through documentation and training.

Skills

HRIS support

System configuration

Workflows & business rules

Reporting & analytics

Stakeholder management

Tools

SuccessFactors

Job description

Ready to make HR technology work smarter?

We're looking for an HRIS Analyst to join a growing international organisation, supporting and improving its HR technology landscape.

This is a hands-on role combining day-to-day HRIS support, system optimisation and project work. You'll work closely with HR, IT and wider stakeholders to solve problems, improve processes and make sure the technology delivers for its users.

What you'll be doing

• Providing Tier 1 & 2 HRIS support, troubleshooting issues and managing escalations.
• Configuring and maintaining workflows, business rules, security and system functionality.
• Supporting system enhancements, upgrades, testing and new functionality.
• Identifying opportunities to simplify, automate and improve HR processes.
• Supporting HRIS projects from requirements gathering through to implementation.
• Managing data quality, governance, reporting and workforce analytics.
• Supporting integrations with payroll, finance and other business systems.
• Working with vendors, IT and HR stakeholders to resolve issues and deliver improvements.
• Supporting user adoption through documentation, training and effective communication.

What we're looking for

• 3+ years' experience in HRIS platform support.
• Experience with system configuration, workflows, business rules and reporting.
• Experience supporting HRIS projects, enhancements or implementations.
• Strong analytical and problem-solving skills.
• Excellent stakeholder and communication skills.
• A customer-focused mindset with a genuine interest in improving the end-user experience.

Experience with integrations, APIs, SFTP or middleware would be advantageous, as would exposure to SuccessFactors modules such as Employee Central, Onboarding, Performance & Goals, Benefits or Compensation.

The opportunity

This is more than a system support role. You'll have the opportunity to challenge existing processes, drive improvements, support meaningful projects and help shape how HR technology is used across the business.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.