Human Resources Information System Analyst

Career Legal; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Career Legal, a leading technology and media law firm in London, is seeking an HR Systems Analyst to join the HR Systems team on a permanent basis. You will develop, maintain and optimise SAP SuccessFactors, ensuring accurate data, reporting and system functionality across a global HR landscape.

You will collaborate with HR and IT stakeholders to deliver improvements, build dashboards, and support annual HR processes with robust analytics.

Qualifications

• Experience supporting or administering HR systems.
• Good understanding of HR processes, data structures and HR technology.
• Experience investigating system issues and supporting end users.
• Strong reporting and data analysis skills.
• Advanced Excel skills and experience working with reporting tools.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and commitment to data accuracy.
• Experience gathering and documenting business requirements.

Responsibilities

• Act as a key point of contact for HR systems queries, incidents and requests.
• Investigate and resolve system issues, escalating where appropriate.
• Support HR users with system processes, functionality and best practice.
• Maintain HR system data, structures and configuration within established controls.
• Produce and update system documentation, user guides and knowledge resources.
• Produce standard and ad-hoc HR reports using SAP SuccessFactors reporting tools, Power BI and other reporting solutions.
• Support HR and business stakeholders with reporting and data requests.
• Develop and maintain dashboards that provide meaningful business insight.
• Assist with data validation, reconciliation and quality assurance activities.
• Support annual HR processes through accurate reporting and analytics.
• Assist with the delivery of system enhancements, upgrades and continuous improvement initiatives.
• Gather and document business requirements from stakeholders.
• Create and execute test scripts and support User Acceptance Testing (UAT).
• Participate in SAP SuccessFactors release testing and implementation activities.
• Support HR systems governance processes and controls.
• Ensure system documentation remains accurate and up to date.
• Identify and help resolve data quality issues.
• Escalate risks and issues appropriately, ensuring effective resolution.
• Build strong working relationships across HR, IT and wider business teams.
• Translate business requirements into practical system solutions.
• Work collaboratively with internal and external stakeholders to improve processes and data management.
• Identify opportunities to enhance system functionality, reporting capability and user experience.
• Support the implementation of process improvements and new solutions.
• Contribute to the ongoing optimisation of SAP SuccessFactors and wider HR technology.

Skills

HR data

Reporting

Data analysis

Stakeholder mgmt

Quality assurance

Testing UAT

Tools

SAP SuccessFactors

Power BI

Excel

Job description

My client, a leading technology and media law firm, are looking to hire a HR Systems Analyst into their wider team, based in London, on a permanent basis.

This is an excellent opportunity to join a highly regarded international organisation where technology and data play a key role in delivering an exceptional employee experience. Sitting within the HR Systems function, you’ll support the ongoing development, maintenance and optimisation of the firm’s global HR platform, helping to ensure HR teams and stakeholders can access accurate data, reporting and system functionality.

Working within a collaborative and globally focused team, you’ll gain exposure to a sophisticated HR technology landscape, support business-critical projects and play a key role in continuous improvement initiatives across the HR function.

Key Responsibilities:

• Act as a key point of contact for HR systems queries, incidents and requests.
• Investigate and resolve system issues, escalating where appropriate.
• Support HR users with system processes, functionality and best practice.
• Maintain HR system data, structures and configuration within established controls.
• Produce and update system documentation, user guides and knowledge resources.
• Produce standard and ad-hoc HR reports using SAP SuccessFactors reporting tools, Power BI and other reporting solutions.
• Support HR and business stakeholders with reporting and data requests.
• Develop and maintain dashboards that provide meaningful business insight.
• Assist with data validation, reconciliation and quality assurance activities.
• Support annual HR processes through accurate reporting and analytics.
• Assist with the delivery of system enhancements, upgrades and continuous improvement initiatives.
• Gather and document business requirements from stakeholders.
• Create and execute test scripts and support User Acceptance Testing (UAT).
• Participate in SAP SuccessFactors release testing and implementation activities.
• Support HR systems governance processes and controls.
• Ensure system documentation remains accurate and up to date.
• Identify and help resolve data quality issues.
• Escalate risks and issues appropriately, ensuring effective resolution.
• Build strong working relationships across HR, IT and wider business teams.
• Translate business requirements into practical system solutions.
• Work collaboratively with internal and external stakeholders to improve processes and data management.
• Identify opportunities to enhance system functionality, reporting capability and user experience.
• Support the implementation of process improvements and new solutions.
• Contribute to the ongoing optimisation of SAP SuccessFactors and wider HR technology.

To be successful in this role, you’ll have:

• Previous experience supporting or administering HR systems.
• Good understanding of HR processes, data structures and HR technology.
• Experience investigating system issues and supporting end users.
• Strong reporting and data analysis skills.
• Advanced Excel skills and experience working with reporting tools.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and commitment to data accuracy.
• Experience gathering and documenting business requirements.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive, solutions-focused approach and a collaborative working style.
• Experience supporting SAP SuccessFactors.
• Exposure to global HR systems environments.
• Experience using SuccessFactors reporting tools, including Story Reports.
• Knowledge of Power BI or other data visualisation tools.
• Experience supporting HR systems projects, upgrades or implementations.

Why apply?

• Opportunity to join a highly respected international organisation.
• Exposure to a global HR systems environment.
• Ongoing development within SAP SuccessFactors and HR technology.
• Collaborative and supportive team culture.
• Excellent career progression opportunities within a growing HR Systems function.

If you’re an HR Systems Assistant with strong analytical skills and a passion for HR technology, this is an excellent opportunity to develop your expertise within a high-performing and forward-thinking organisation.