HR Systems & Process Improvement Coordinator

The Abbey; Manchester; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Pension up to 12%

Annual salary review

Share in Success bonus scheme

25 days holiday + 8 bank holidays

Flexible benefits

Health & wellbeing support

Job summary

The Abbey is seeking a proactive HR Coordinator to support efficient HR administration across the employee lifecycle, with a strong emphasis on HR systems, data quality and process improvement. The role is Manchester-based with hybrid working, requiring 3 days per week in the office.

You will manage onboarding, changes, promotions and leavers, maintain contracts and records, and ensure GDPR-compliant data. You will update HR systems (e.g., SuccessFactors), run HR reports and drive automation and

Qualifications

• Experience as HR Administrator/Coordinator or in Shared Services.
• Strong experience with HR systems and managing employee data.
• Advanced Excel skills.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving, analytical and communication skills.
• Continuous improvement mindset with an interest in systems and processes.
• Desirable: experience with SAP SuccessFactors; payroll/benefits knowledge; GDPR understanding; CIPD (or working towards)

Responsibilities

• Provide first-line HR support to employees, managers and HR teams
• Manage employee lifecycle administration (onboarding, changes, promotions, leavers)
• Produce contracts, letters and maintain accurate employee records (GDPR compliant)
• Maintain and update HR systems (e.g. SuccessFactors), ensuring data accuracy
• Support system changes, upgrades, testing and issue resolution
• Produce HR reports and support data analysis and audits
• Identify and implement process improvements and automation opportunities
• Support HR projects, system implementations and continuous improvement initiatives

Skills

HR systems

Data management

Excel

Attention to detail

Prioritisation

Problem solving

Communication skills

Continuous improvement

Education

CIPD (or working towards)

Tools

SAP SuccessFactors

Job description

The Abbey is seeking a proactive HR Coordinator to support efficient HR administration across the employee lifecycle, with a strong emphasis on HR systems, data quality and process improvement. The role is Manchester-based with hybrid working, requiring 3 days per week in the office.

You will manage onboarding, changes, promotions and leavers, maintain contracts and records, and ensure GDPR-compliant data. You will update HR systems (e.g., SuccessFactors), run HR reports and drive automation and