HR Support Level 3 Apprentice

We Manage Jobs(WMJobs); Redditch; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

Pension

25 days leave (pro-rata)

Flexible working

Employee Assistance Programme

Discounts platform access

Job summary

Bromsgrove District Council and Redditch Borough Council are offering an HR Support Level 3 Apprentice position in North Worcestershire. Starting at £8 per hour, you’ll gain hands-on experience in recruitment, onboarding, HR administration and employee records while working towards a Level 3 HR Support apprenticeship.

You’ll join a busy HR/OD team, learn from experienced colleagues and support managers and staff across the organisation, developing practical skills and a professional approach to

Qualifications

• Hands-on HR administration experience or exposure
• Recruitment, onboarding and HR records handling
• Customer service and supporting managers and staff
• Basic IT skills and MS Office proficiency

Responsibilities

• Supporting managers and employees with routine HR queries by email, telephone and face to face.
• Helping with recruitment, interview arrangements, pre-employment checks and onboarding.
• Preparing HR letters, forms, reports and other documentation.
• Maintaining accurate employee records and using HR systems confidently and confidentially.
• Supporting training administration and wider HR service delivery.
• Learning from experienced HR colleagues and applying your apprenticeship learning in the workplace.

Skills

HR support

Communication

Attention to detail

Organised

MS Office

Education

Level 3 HR Support apprenticeship

Tools

HR systems

Job description

HR Support Level 3 Apprentice

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Councilshareservices. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

Starting at £8 per hour

Start your career in Human Resources and make a real difference to people across the organisation.

Could this be the opportunity for you?

Are you organised, approachable and keen to build a career working with people? We are looking for a motivated HR Support Level 3 Apprentice to join our HR&OD team and learn how a busy Human Resources service supports employees, managers and the wider organisation.

This is a great opportunity to gain hands‑on experience while working towards a recognised Level 3 HR Support apprenticeship. You will develop practical skills in recruitment, onboarding, HR administration, employee records, HR systems, customer service and first‑line HR advice, all while being supported by experienced colleagues.

What you will be doing

• Supporting managers and employees with routine HR queries by email, telephone and face to face.
• Helping with recruitment, interview arrangements, pre-employment checks and onboarding.
• Preparing HR letters, forms, reports and other documentation.
• Maintaining accurate employee records and using HR systems confidently and confidentially.
• Supporting training administration and wider HR service delivery.
• Learning from experienced HR colleagues and applying your apprenticeship learning in the workplace.

What we are looking for

• A positive, professional and friendly approach.
• Good communication skills and the confidence to work with a range of people.
• Strong attention to detail and the ability to handle information carefully.
• An organised approach to work, with a willingness to learn and ask questions.
• Basic IT skills, including the ability to use Microsoft Office and learn new systems.
• An interest in Human Resources, customer service and supporting people at work.

Why join us?

• Gain a recognised Level 3 HR Support apprenticeship qualification.
• Learn while you earn in a supportive HR&OD team.
• Develop transferable skills in administration, communication, systems and customer service.
• Build confidence working in a professional environment.
• Make a positive contribution to the employee experience across the organisation.

Additional Information

The Councils offer a range of staff benefits:

• pension
• generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
• flexible working, where appropriate
• Employee Assistance Programme
• access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

What next

Need further information? Please contact Nicola Wright (recruiting manager) on 01527881297or email [e-mail] or email [e-mail]

Closing date: 16 September 2026

Interview date: 25/28 September 2026

Attached documents
Job Description and Person Specification v1.pdf