HR Shared Services Administrator

University of Bristol; West of England; On-site; GBP 25,000 - 32,000; Full time

Job summary

University of Bristol's Employee Services Hub is seeking an experienced administrator to deliver confidential, efficient HR support and transactional services across the employment lifecycle. You will be the first point of contact for internal and external queries, manage onboarding and lifecycle tasks, and offer guidance on HR processes, working in a busy environment with Office 365.

This is a full-time fixed-term maternity cover role (35 hours per week) in the Human Resources - Employee

Qualifications

• Experience in a high-volume administrative or HR transactional role.
• Excellent Office 365 skills.
• Strong organisational, time management and administrative skills.
• Excellent interpersonal skills and customer-focused approach.

Responsibilities

• Provide first point of contact for day-to-day queries from internal and external customers.
• End-to-end administration across employment lifecycle, onboarding and employee lifecycle tasks.
• Provide advice and guidance on HR processes and procedures.

Skills

Customer service experience

Problem solving

Time management

Team player

Tools

Office 365

Job description

This is an exciting opportunity for you to make a real difference within the Employee Services Hub to play a pivotal role in the HR shared services administrative operation, delivering a confidential, efficient, and effective professional HR and administrative support service. This role will allow you to explore the opportunities that a career in HR can deliver.

What will you be doing?

You will provide key support as first point of contact for a range of day-to-day queries from internal and external customers. You will be responsible for end-to-end administration across employment lifecycle activity, focusing on onboarding and employee life cycle tasks, providing advice and guidance on HR processes and procedures.

You should apply if

• You have proven experience in a high volume, busy administrative or HR transactional role, as well as excellent Office 365 skills, a quick learner with the ability to pick up new systems and processes with ease
• You will be a natural problem solver, always looking for the answer yourself before asking how to solve an issue
• You have excellent organisational, time management and administrative skills, including the ability to manage and prioritise a busy workload to meet deadlines
• You have excellent interpersonal skills, a positive customer-focused approach and are a great team player
• You enjoy working in a busy environment and can respond positively to change

Additional information

Contract type: Fixed Term Contract - Maternity cover for 12 months

Work pattern: Full time - 35 hours

Grade: F

School/Unit: Human Resources - Employee Services Hub

This advert will close at 23:59 UK time on: Sunday 25th October

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