HR Administrator - Employee Services Team

MCS Group; Lisburn and Castlereagh District; On-site; GBP 21,000 - 25,000; Full time

Job summary

MCS Group is partnering with a leading public sector organisation to recruit an HR Administrator. The role covers HR administrative support across employee services, resourcing, payroll, and records management, ensuring GDPR compliance and confidential handling of information.

You will manage HR inboxes, assist with recruitment, support monthly payroll processes and HR audits, and contribute to process improvements within a busy HR team.

Qualifications

• Five GCSEs, or equivalent, including English and Maths, with at least one year in a demanding office environment.
• Proficiency in Microsoft Office applications: Word, Excel, PowerPoint and Outlook.
• Experience meeting the needs of internal and external customers.

Responsibilities

• Provide comprehensive HR administrative support across employee services, including resourcing, employee relations, business partnering and equality, diversity and inclusion.
• Maintain accurate employee records, HR databases and management information systems, ensuring GDPR compliance and record retention.
• Assist with recruitment and resourcing, including sourcing agency workers and supporting recruitment assessments.
• Support monthly HR and payroll processes, preparing payroll instructions and communicating changes to terms and conditions.
• Administer absence records (sickness, maternity, paternity, LOAs) and monitor probationary reviews.
• Respond to queries via HR inboxes and escalate where appropriate.
• Prepare reports and statistics to support decision-making.
• Provide guidance on HR policies and employment legislation.

Skills

MS Office

Customer service

Office administration

Confidential information handling

Education

GCSEs incl English & Maths

HR qualification (or studying)

Job description

Ready to take the next step in your HR career? This is an exciting opportunity to join a busy HR team, providing a professional, customer-focused administrative service and supporting a wide range of employee services within a leading public sector organisation.

MCS Group are proud to be partnering with a leading public sector organisation in their search for an HR Administrator. This role is ideal for an organised and detail-oriented individual with strong administrative and customer service skills who enjoys working in a fast-paced environment, managing competing priorities and supporting a broad range of HR activities.

The Role:

• Provide comprehensive HR administrative support across employee services, including resourcing, employee relations, business partnering and equality, diversity and inclusion.

• Maintain accurate employee records, HR databases and management information systems, ensuring all information is updated promptly and in line with GDPR and record retention policies.

• Support monthly HR and payroll processes, preparing payroll instructions, checking information and notifying relevant teams of changes to employee terms and conditions.

• Administer employee absence records, including sickness, maternity, paternity, shared parental leave, flexible working, career breaks and other leave arrangements.

• Monitor probationary reviews, ensuring relevant documentation is completed, records are maintained and employees receive appropriate correspondence.

• Manage HR inboxes and respond professionally to queries from employees, managers and external stakeholders, escalating matters where appropriate.

• Prepare general correspondence, reports, statistics and management information to support decision-making and wider organisational requirements.

• Assist with recruitment and resourcing activities, including sourcing agency workers, issuing job notifications and supporting recruitment assessments.

• Provide guidance and signposting to managers and employees on HR policies, procedures, terms and conditions and relevant employment legislation.

• Maintain effective filing and record management systems, ensuring sensitive employee information is handled confidentially and accurately.

• Support HR meetings, including note-taking, and assist with audits, HR-related projects, events and continuous improvement initiatives.

• Contribute to the development of HR systems and processes, identifying opportunities to improve efficiency and streamline administrative procedures.

The Person

The successful candidate will demonstrate the following skills and experience:

Essential:

• Five GCSEs, or equivalent, at Grades A*-C / 9-4, including English and Maths, alongside at least one year's experience working in a demanding office environment undertaking a range of business support tasks.

  OR

• At least two years' experience working in a demanding office environment, undertaking a range of business support tasks.

• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.

• Experience meeting the needs of both internal and external customers.

Desirable:

• Experience working within an HR administration function in a large, multi-site or multidisciplinary organisation.

• A relevant HR qualification or currently working towards one.

• Previous experience working within local government or the public sector.

The successful candidate will be professional, approachable and highly organised, with the ability to handle confidential information appropriately, build effective working relationships and deliver a high standard of customer service.

What's in it for you?

• Opportunity to develop your HR administration experience within a leading public sector organisation.

• Exposure to a broad range of HR functions, including employee services, resourcing and payroll administration.

• The opportunity to work alongside an established HR team and develop your knowledge of HR policies, procedures and employment practices.

• Valuable experience supporting HR systems, reporting and process improvement.

• A varied role where you can make a meaningful contribution to the effective delivery of HR services.

MCS Group is committed to Equality, Diversity and Inclusion for all

If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process.