HR Shared Services Administrator

University of Bristol; West of England; On-site; GBP 29,000 - 32,000; Full time

Job summary

University of Bristol is seeking a HR Shared Services Administrator to support the Employee Services Hub with confidential, efficient HR and administrative services. The role focuses on onboarding and employee lifecycle tasks, providing guidance on HR processes and procedures.

The fixed-term maternity cover (12 months), full-time (35 hours per week), grade F, offers a salary of £28,778–£32,080 per annum and reports to the Shared Services Team Leader.

Qualifications

• Experience in high-volume administrative or HR transactional roles.
• Proficient in Office 365.
• Excellent organisational and time management skills.
• Strong interpersonal skills and a customer-focused approach.
• Adaptable to change in a busy environment.

Responsibilities

• Provide first point of contact for day-to-day queries from internal and external customers.
• End-to-end administration across employment lifecycle activities, with a focus on onboarding and lifecycle tasks.
• Provide advice and guidance on HR processes and procedures.

Skills

High-volume admin experience

Organisation & time management

Customer service mindset

Team player

Problem solving

Tools

Office 365

Job description

The role

This is an exciting opportunity for you to make a real difference within the Employee Services Hub to play a pivotal role in the HR shared services administrative operation, delivering a confidential, efficient, and effective professional HR and administrative support service. This role will allow you to explore the opportunities that a career in HR can deliver.

What will you be doing?

You will provide key support as first point of contact for a range of day-to-day queries from internal and external customers. You will be responsible for end-to-end administration across employment lifecycle activity, focusing on onboarding and employee life cycle tasks, providing advice and guidance on HR processes and procedures.

You should apply if

• You have proven experience in a high volume, busy administrative or HR transactional role, as well as excellent Office 365 skills, a quick learner with the ability to pick up new systems and processes with ease


• You will be a natural problem solver, always looking for the answer yourself before asking how to solve an issue


• You have excellent organisational, time management and administrative skills, including the ability to manage and prioritise a busy workload to meet deadlines


• You have excellent interpersonal skills, a positive customer-focused approach and are a great team player


• You enjoy working in a busy environment and can respond positively to change

Additional information

Contract type: Fixed Term Contract - Maternity cover for 12 months

Work pattern: Full time - 35 hours

Grade: F

Salary: £28,778 - £32,080 per annum

School/Unit: Human Resources - Employee Services Hub

This advert will close at 23:59 UK time on: Sunday 25th October

For informal queries please contact: Sharon Faulkner (Shared Services Team Leader) on [e-mail]

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

Available documents

• Further Particulars HR.pdf


• Job Description - HR Shared Services Administrator.pdf