HR Shared Services Admin — Onboarding (12-Month FTC)

Confidential; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Healthcare and wellbeing support

Employee assistance programme

Hybrid working opportunities

Training and professional development

Generous annual leave entitlement

Job summary

Confidential is seeking an organised HR Shared Services Administrator to join a busy HR team in London on a 12-month FTC. You will support HR operations, ensuring processes are efficient, accurate, and compliant with policy and employment law.

You will manage onboarding, lifecycle administration, data entry, and reporting, while acting as a first point of contact for HR queries. Hybrid working and development opportunities are available.

Qualifications

• HR administration experience in shared services or HR support.
• CIPD qualification or working towards CIPD accreditation.
• Experience with HR systems such as SAP or SuccessFactors.
• Strong attention to detail and data accuracy.
• Good understanding of employment law.

Responsibilities

• Support continuous improvement of HR processes and procedures.
• Manage administration across the employee lifecycle including onboarding, changes, and offboarding.
• Act as first point of contact for employee HR queries with professional support.
• Maintain accurate employee records and HR documentation.
• Produce regular HR reports and MI using HR systems and Excel.
• Coordinate and support new starter inductions and onboarding activities.
• Monitor probationary periods and liaise with managers on reviews/outcomes.
• Provide first-line guidance on HR policies and employment matters.

Skills

HR administration experience

CIPD qualification

HR systems (SAP/SuccessFactors)

Attention to detail

Excel reporting

Communication skills

Confidential information handling

Independent with team collaboration

Continuous improvement mindset

FMCG experience (advantage)

Education

CIPD qualification

Tools

SAP

SuccessFactors

Job description

Confidential is seeking an organised HR Shared Services Administrator to join a busy HR team in London on a 12-month FTC. You will support HR operations, ensuring processes are efficient, accurate, and compliant with policy and employment law.

You will manage onboarding, lifecycle administration, data entry, and reporting, while acting as a first point of contact for HR queries. Hybrid working and development opportunities are available.