HR Operations Specialist (Hybrid) — Workday & Global Mobility

Verizon; Reading; Híbrido; GBP 42.000 - 56.000; Jornada completa

Descripción de la vacante

Verizon in Reading, United Kingdom, is seeking a HR Operations specialist for hybrid work. You will support employee lifecycle transactions, onboarding with NEST, and HR queries via Workday Help. Manage Leave of Absence, immigration, and records while coordinating with Finance and Benefits teams.

You’ll drive process improvements using modern tech and AI tools. Ideal candidates have a Bachelor's degree or relevant HR experience, fluent English, and strong administration and communication skills.

Formación

• Bachelor's degree or relevant experience.
• English fluency.
• Experience in HR.
• Experience with Google Suite and Workday.
• Strong administration skills.
• Ability to prioritize and multitask in a fast-paced, global matrix environment.
• Team player with strong customer service.
• Clear communication skills.
• Additional language proficiency is a plus.

Responsabilidades

• Supporting employee lifecycle transactions, including onboarding in collaboration with the New Employee Support Team (NEST), contract addenda creation, and employee/manager self-service workflows in compliance with regional guidelines.
• Answering and resolving frontline HR queries from employees and managers via Workday Help within established service level agreements, coordinating with internal and external partners as needed.
• Taking ownership for closing queries requiring third party involvement (e.g., other internal HR departments, solution providers, HRIS, policy/process owners).
• Maintaining and securing employee databases and personnel records across digital and physical formats using Workday, Google Suite, and related systems to safeguard data integrity.
• Administering Leave of Absence cases, employment references, and global mobility workflows, including immigration requirements and inter-country transfer support.
• Managing HR vendor process administration, invoice processing, and purchase order creation in close coordination with Local Finance and Compensation and Benefits teams.
• Carrying responsibility for the work references and Leave of Absence Administration (e.g., vacation, sickness, family friendly absences) in line with the internal and country guidelines to ensure compliance.
• Supporting the Case management of global mobility activity (e.g., immigration requirements, inter country transfers) to ensure compliance.
• Carrying responsibility for record retention of Employee files and documents (hard copy and digital) in the country, in line with the internal and country guidelines to ensure compliance.
• Driving process optimization and system implementation initiatives, utilizing modern technology, AI tools, and stakeholder collaboration to enhance service delivery.

Conocimientos

Fluency in English

Strong administration skills

Team player

Customer service orientation

Ability to multitask

Strong communication skills

Ability to work in a global matrix

Educación

Bachelor's degree or relevant experience

Herramientas

Google Suite

Workday

Descripción del empleo

Verizon in Reading, United Kingdom, is seeking a HR Operations specialist for hybrid work. You will support employee lifecycle transactions, onboarding with NEST, and HR queries via Workday Help. Manage Leave of Absence, immigration, and records while coordinating with Finance and Benefits teams.

You’ll drive process improvements using modern tech and AI tools. Ideal candidates have a Bachelor's degree or relevant HR experience, fluent English, and strong administration and communication skills.