Workday HCM Analyst — Hybrid, 12-Month Contract

Arriva Group; North East; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Arriva Group in the UK is seeking a Workday Analyst - HCM on a 12-month fixed-term contract. The role can be based in Sunderland or London and operates on a hybrid basis, with a minimum of three days per week in the office.

This is not a traditional systems support role. You’ll partner with HR and business stakeholders to shape how Workday supports our organisation, focusing on HCM, Recruiting and Reporting, and driving process improvements across multinational teams.

Qualifications

• Hands-on Workday HCM in a post-go-live environment.
• Experience optimizing Workday business processes and functionality.
• Ability to translate business needs into practical system solutions.
• Strong communication, facilitation and relationship-building skills.
• Experience working within multinational organisations.
• Continuous improvement mindset and passion for user experience.

Responsibilities

• Partner with HR and business stakeholders to gather requirements and deliver effective Workday solutions.
• Act as a subject matter expert for Workday HCM, Recruiting and Reporting, providing advice and guidance on functionality and best practice.
• Build strong relationships across the organisation, influencing decision-making and driving adoption of standardised processes.
• Identify opportunities to improve user experience, simplify processes and increase automation across the employee lifecycle.
• Support and deliver Workday configuration changes, enhancements and continuous improvement initiatives.
• Manage and resolve Workday incidents, service requests and change requests in line with agreed service levels.
• Facilitate workshops, demonstrations and stakeholder engagement sessions to showcase Workday capabilities and encourage best practice.
• Configure and maintain reports and dashboards to provide meaningful people insights.
• Support testing activities for Workday updates, releases and new functionality, ensuring changes are delivered successfully and with minimal risk.
• Create and maintain user guidance, training materials and knowledge resources to support adoption and capability across the business.
• Stay connected with the wider Workday community, bringing new ideas, innovations and best practice into Arriva.

Skills

Workday HCM

Stakeholder management

Requirements gathering

Business process optimisation

Reporting & analytics

Training and user enablement

Tools

Workday

Job description

Arriva Group in the UK is seeking a Workday Analyst - HCM on a 12-month fixed-term contract. The role can be based in Sunderland or London and operates on a hybrid basis, with a minimum of three days per week in the office.

This is not a traditional systems support role. You’ll partner with HR and business stakeholders to shape how Workday supports our organisation, focusing on HCM, Recruiting and Reporting, and driving process improvements across multinational teams.