HR Operations & Onboarding Officer

TipTopJob; Westerham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Catch22 is seeking a People Operations Officer for its Brasted-based team. The role focuses on delivering a customer-focused HR processing service across multiple areas, ensuring adherence to HR policies and processes.

You will collaborate with Service Managers to manage background checks, onboarding, offers, contracts, and leaver processes. As part of a wider People team, you will support with confidential HR administration, sickness absence, annual leave, and payroll-related updates, while

Qualifications

• An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support.
• To succeed in this role you must possess a good basic education and strong administrative skills : including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate:
• The ability to build and develop strong working relationships
• A strong customer service ethos and good communication skills
• The ability to work effectively under pressure
• Time management and prioritisation skills
• Excellent attention to detail and accuracy.

Responsibilities

• Using the ATS system to approve and publish roles
• Carrying out background checks and onboarding new staff.
• Issuing offer letters and contracts of employment.
• Administering the leaver processes.
• Processing variations to contracts and payroll changes and entering timesheets.
• Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and taking appropriate action.
• Collating inter:company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers
• Managing the employee absence processes, including annual leave, sickness, maternity and paternity.
• Preparing redundancy calculations
• Supporting with grievance and disciplinary investigations by making arrangements and taking notes.
• Supporting Managers with informal and Stage 1 sickness absence cases.
• Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times

Skills

HR knowledge

Administrative skills

Microsoft Word

Microsoft Excel

Mail merge

Databases

Confidentiality

Customer service

Communication

Time management

Attention to detail

Relationship building

Work under pressure

Education

CIPD level 3 or equivalent

Good basic education

Tools

ATS system

HR database

Word

Excel

Job description

Catch22 is seeking a People Operations Officer for its Brasted-based team. The role focuses on delivering a customer-focused HR processing service across multiple areas, ensuring adherence to HR policies and processes.

You will collaborate with Service Managers to manage background checks, onboarding, offers, contracts, and leaver processes. As part of a wider People team, you will support with confidential HR administration, sickness absence, annual leave, and payroll-related updates, while