HR Operations Advisor

UK Research and Innovation; Swindon; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

UK Research and Innovation is seeking an HR Operations Advisor to manage HR queries and support casework in a dynamic environment. This full-time role offers hybrid working and opportunities for professional development, contributing to a team that supports over 6500 employees. Ideal candidates will have relevant HR experience and a CIPD qualification.

Benefits

30 days annual leave

Employee discounts

Employee assistance programme

Flexible working options

Qualifications

• Experience in an operational HR role in a diverse environment.
• CIPD qualification or equivalent experience.
• Excellent written and verbal communication skills.

Responsibilities

• Manage day-to-day HR queries and provide guidance.
• Support casework including sickness and performance management.
• Collaborate with HR teams to deliver consistent services.

Skills

Communication

Time Management

Judgement

Education

CIPD Qualification

Job description

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UK Research and Innovation provided pay range

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Base pay range

Direct message the job poster from UK Research and Innovation

Senior Recruitment Partner at UK Research and Innovation

HR Operations Advisor

UKRI Band D

Full Time

Polaris House, Swindon (Hybrid Working)

Open Ended

Closing date: 2nd June 2025

Job Overview

Do you have experience of working in an operational HR role where no two days are the same? Are you self-motivated, happy to use your own judgement and provide sound support to colleagues at varying levels? If yes, then this role is for you........

People are at the centre of all we do. Your role will be varied and fast paced with learning opportunities along the way. As a large team of HR professionals, we strive to provide high quality provisions to c6500 employees across UKRI, by working together and supporting each other.

You will be joining UKRI at an exciting time as we gear up to launching our new HR, Reporting, Accounting and Procurement System. This will bring improved functionality and simplified processes to assist Employees and Managers to ‘self-serve’ HR first line enquiries.

Our fantastic team is based across several locations. Whilst we work in a hybrid environment, we do require on-site working twice a week as we believe spending time in person and collaborating is important for us as individuals and as a team. We do however understand the balance of work / life pressures; therefore, our team work flexibly around their personal commitments.

Responsibilities

• Manage day-to-day queries, providing professional, timely, accurate and robust advice and guidance to managers and staff in line with the HR delegation framework on a wide range of HR queries including pay, attendance, working patterns, performance management, etc., providing advice on associated policies and completion of forms as appropriat
• Manage or provide support as appropriate on a range of casework including sickness absence, performance management, disciplinary and grievance cases etc.
• Work closely with colleagues in the HR Operations Team, Strategic HR Business Partners and the HR Centres of Expertise in helping to deliver a consistent and joined-up HR service across the organization
• Build effective working relationships with managers and staff and with other HR colleagues to support the maintenance and development of best practice policies and procedures

About you

(S) – Shortlisting Criteria (I) – Interview Criteria

• Current, relevant experience working in an operational HR role, ideally in a diverse and demanding environment (S & I)
• Appropriate CIPD Qualification or equivalent skills and knowledge gained from working in an HR role (S & I)
• Excellent written and verbal communication skills including the ability to present information, to persuade, influence, counsel, support or challenge people at all levels, often in sensitive circumstances, and to treat information confidentially (S & I)
• Ability to work on own initiative and to manage own time effectively (S & I)

To view the full job description please click apply and visit our careers page

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees’ development and promote a culture of continuous learning! A list of benefits below;

• 30 days’ annual leave in addition to 10.5 public and privilege days (full time equivalent)
• Employee discounts and offers on retail and leisure activities
• Employee assistance programme, providing confidential help and advice
• Flexible working options

Please click here for more details on the Benefits of working for UKRI – UKRI

How to Apply

Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply is listed on our careers page

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Research, and Administrative

• Industries

  Human Resources Services and Government Administration

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