HR Operations Advisors x 3

Innovate UK; Swindon; Hybrid; GBP 37,000; Full time

Job summary

A leading company is seeking an experienced HR professional for a hybrid role in Swindon. The position involves managing HR queries, supporting casework, and collaborating with HR teams to provide high-quality service. Ideal candidates will have relevant HR experience and a CIPD qualification. The role offers a competitive salary and a range of benefits, including a pension scheme and flexible working options.

Benefits

Defined Benefit Pension Scheme

30 Days Annual Leave

Employee Discounts

Confidential Employee Assistance Programme

Flexible Working Options

Qualifications

• Current experience in an operational HR role in a diverse environment.
• Ability to handle confidential information appropriately.

Responsibilities

• Manage day-to-day HR queries and provide guidance on policies.
• Support or manage casework including performance management.
• Collaborate with HR colleagues to deliver integrated HR service.

Skills

Communication

Time Management

Education

CIPD Qualification

Job description

£36,650 gross per annum

UKRI Band D

Full Time/Part Time

2 x Polaris House, Swindon (Hybrid Working)

1 x Rutherford Appleton Laboratory, Didcot, Oxon (Hybrid Working)

Fixed Term Contract (12 Months Maternity Cover)

Closing date: 2nd June 2025

Job Overview

Do you have experience working in an operational HR role where no two days are the same? Are you self-motivated, able to use your own judgement, and provide sound support to colleagues at varying levels? If yes, then this role is for you.

People are at the centre of all we do. Your role will be varied and fast-paced, offering learning opportunities along the way. As part of a large team of HR professionals, we strive to provide high-quality support to approximately 6,500 employees across UKRI, by working together and supporting each other.

You will be joining UKRI at an exciting time as we prepare to launch our new HR, Reporting, Accounting, and Procurement System. This system will enhance functionality and streamline processes to help employees and managers self-serve HR-related inquiries.

Our team is based across several locations. We support a hybrid working environment, encouraging staff to work from home three days a week, with the remaining days spent on-site collaborating with HR colleagues.

Responsibilities

1. Manage day-to-day queries, providing professional, timely, accurate, and robust advice and guidance to managers and staff in line with the HR delegation framework on various HR topics such as pay, attendance, working patterns, and performance management. Provide guidance on policies and assist with completing forms as appropriate.
2. Support or manage a range of casework, including sickness absence, performance management, disciplinary, and grievance cases.
3. Collaborate closely with colleagues in the HR Operations Team, Strategic HR Business Partners, and the HR Centres of Expertise to deliver a consistent and integrated HR service across the organization.
4. Build effective relationships with managers, staff, and HR colleagues to support the development and maintenance of best practice policies and procedures.

About You

Essential Criteria

• Current, relevant experience in an operational HR role, ideally in a diverse and demanding environment.
• Appropriate CIPD qualification or equivalent skills and knowledge gained through HR experience.
• Excellent written and verbal communication skills, including the ability to present information, persuade, influence, counsel, support, or challenge individuals at all levels, often in sensitive situations. Ability to handle confidential information appropriately.
• Ability to work independently and manage time effectively.

To view the full job description, please click apply and visit our careers page.

Benefits

We value our employees and aim to provide a competitive pay and rewards package. We are committed to supporting your development and fostering a culture of continuous learning. Our benefits include:

• Outstanding defined benefit pension scheme
• 30 days annual leave plus 10.5 public and privilege days (full-time equivalent)
• Employee discounts on retail and leisure activities
• Confidential employee assistance programme
• Flexible working options

For more details, please click here on the Benefits of working for UKRI.

How To Apply

Applicants should submit an up-to-date CV and a cover letter outlining their suitability for the role. Further application instructions are available on our careers page.