HR Operations Advisors x 3

UK Research and Innovation; Swindon; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

UK Research and Innovation is seeking HR Operations Advisors for a dynamic role that involves managing HR queries and supporting casework. This position offers a hybrid working model and requires relevant HR experience along with a CIPD qualification. Join a team dedicated to providing high-quality HR services to over 6,500 employees.

Benefits

30 days annual leave plus public and privilege days

Employee discounts on retail and leisure activities

Confidential employee assistance programme

Flexible working options

Qualifications

• Relevant experience in operational HR in a diverse environment.
• CIPD qualification or equivalent skills and knowledge.
• Excellent communication skills for handling sensitive information.

Responsibilities

• Manage day-to-day HR queries and provide robust advice.
• Support or manage casework including sickness absence and performance issues.
• Collaborate with HR Operations Team and build effective relationships.

Skills

Communication

Time Management

Education

CIPD qualification or equivalent

Job description

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Base pay range

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Senior Recruitment Partner at UK Research and Innovation

HR Operations Advisors x 3

UKRI Band D

Full Time/Part Time

2 x Polaris House, Swindon (Hybrid Working) 1 x Rutherford Appleton Laboratory, Didcot, Oxon (Hybrid Working)

Fixed Term Contract (12 Months – Maternity Cover)

Closing date: 2nd June 2025

Job Overview

Do you have experience working in an operational HR role where no two days are the same? Are you self-motivated, able to use your own judgement, and provide sound support to colleagues at varying levels? If yes, then this role is for you.

People are at the centre of all we do. Your role will be varied and fast-paced with learning opportunities along the way. As part of a large team of HR professionals, we strive to provide high-quality services to approximately 6,500 employees across UKRI, by working together and supporting each other.

You will be joining UKRI at an exciting time as we prepare to launch our new HR, Reporting, Accounting, and Procurement System. This will bring improved functionality and simplified processes to assist Employees and Managers in 'self-serve' HR first-line enquiries.

Our team is based across several locations. While we work in a hybrid environment, on-site working twice a week is required to facilitate collaboration. We understand work/life balance and offer flexible working arrangements to accommodate personal commitments.

Responsibilities

1. Manage day-to-day queries, providing professional, timely, accurate, and robust advice and guidance to managers and staff in line with the HR delegation framework on a wide range of HR queries including pay, attendance, working patterns, performance management, etc., including advice on policies and form completion.
2. Support or manage casework such as sickness absence, performance issues, disciplinary and grievance cases.
3. Collaborate with HR Operations Team, Strategic HR Business Partners, and Centres of Expertise to deliver a consistent HR service.
4. Build effective relationships with managers, staff, and HR colleagues to support the development of best practice policies and procedures.

About you

(S) – Shortlisting Criteria | (I) – Interview Criteria

• Relevant experience in operational HR, ideally in a diverse and demanding environment (S & I)
• Appropriate CIPD qualification or equivalent skills and knowledge (S & I)
• Excellent communication skills, capable of presenting information, persuading, influencing, and handling sensitive information confidentially (S & I)
• Ability to work independently and manage time effectively (S & I)

To view the full job description, click apply and visit our careers page.

We value our employees as individuals and offer a competitive pay and rewards package, along with development opportunities and a culture of continuous learning. Benefits include:

• 30 days’ annual leave plus 10.5 public and privilege days (full-time equivalent)
• Employee discounts on retail and leisure activities
• Confidential employee assistance programme
• Flexible working options

Click here for more details on the Benefits of working for UKRI – UKRI

How to Apply

Applicants should submit an up-to-date CV and a cover letter explaining their suitability. Further application details are on our careers page.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Human Resources, Research, and Administrative
• Industries: Human Resources Services and Government Administration