HR Operations Advisor

Innovate UK; Swindon; Hybrid; GBP 36,000 - 45,000; Full time

Job summary

A leading company in the UK is seeking an experienced HR professional for a dynamic operational role. This position offers a hybrid working environment, where you will manage HR queries and support casework while collaborating with a large team. The role promises opportunities for personal growth and development in a supportive atmosphere.

Benefits

Defined benefit pension scheme

30 days annual leave plus public and privilege days

Employee discounts on retail and leisure activities

Confidential employee assistance program

Flexible working options

Qualifications

• Current experience in an operational HR role in a diverse environment.
• Ability to handle confidential information appropriately.

Responsibilities

• Manage day-to-day HR queries and provide guidance.
• Support casework related to sickness absence and performance management.
• Build effective working relationships with HR colleagues.

Skills

Communication

Time Management

Education

CIPD qualification

Job description

£36,650 gross per annum

UKRI Band D

Full Time

Polaris House, Swindon (Hybrid Working)

Open Ended

Closing date: 2nd June 2025

Job Overview

Do you have experience working in an operational HR role where no two days are the same? Are you self-motivated, able to use your own judgement, and provide sound support to colleagues at various levels? If yes, then this role is for you.

People are at the centre of all we do. Your role will be varied and fast-paced, with learning opportunities along the way. As part of a large team of HR professionals, we strive to provide high-quality support to approximately 6,500 employees across UKRI by working together and supporting each other.

You will be joining UKRI at an exciting time as we prepare to launch our new HR, Reporting, Accounting, and Procurement System. This system will enhance functionality and streamline processes to enable employees and managers to self-serve HR-related inquiries.

Our team is based across several locations. We support a hybrid working environment and encourage our team to work from home three days a week, with the remaining days spent on-site collaborating with HR team members.

Responsibilities

1. Manage day-to-day queries, providing professional, timely, accurate, and robust advice and guidance to managers and staff in accordance with the HR delegation framework on a wide range of HR topics, including pay, attendance, working patterns, and performance management. Provide advice on policies and assist with form completion as appropriate.
2. Support or manage casework related to sickness absence, performance management, disciplinary, and grievance cases.
3. Work closely with colleagues in HR Operations, Strategic HR Business Partners, and HR Centres of Expertise to deliver a consistent and integrated HR service across the organization.
4. Build effective working relationships with managers, staff, and HR colleagues to support the development and maintenance of best practice policies and procedures.

About You

Essential Criteria

• Current, relevant experience in an operational HR role, ideally in a diverse and demanding environment.
• Appropriate CIPD qualification or equivalent skills and knowledge gained through HR experience.
• Excellent written and verbal communication skills, including the ability to present information, persuade, influence, counsel, support, or challenge at all levels, often in sensitive circumstances. Ability to handle confidential information appropriately.
• Ability to work independently and manage time effectively.

To view the full job description, please click apply and visit our careers page.

Benefits

We value our employees and aim to provide a competitive pay and rewards package. We are committed to supporting employee development and fostering continuous learning. Benefits include:

• An outstanding defined benefit pension scheme
• 30 days annual leave plus 10.5 public and privilege days (full-time equivalent)
• Employee discounts on retail and leisure activities
• Confidential employee assistance program
• Flexible working options

For more details on the benefits of working for UKRI, please click here.

How To Apply

Applicants should submit an up-to-date CV and a cover letter explaining their suitability for the role. Further application instructions are available on our careers page.