HR Operations Administrator

clarionhg; Norwich; Hybrid; GBP 29,000 - 32,000; Full time

Job summary

Clarion Housing Group is seeking an HR Operations Administrator in Norwich for a hybrid role. You will deliver an adaptive, timely, and compliant HR advice and query resolution service across the employee lifecycle.

You will work with leaders and the HR Advisory Team to provide outstanding first-line support, disseminate guidance, and reinforce our values as we invest in our people and communities.

Qualifications

• Experience handling varied HR queries and disseminating information.
• CIPD Level 3 or equivalent experience in HR operations.
• Strong communication and stakeholder liaison abilities.

Responsibilities

• Provide first-line HR support to employees and leaders across the lifecycle.
• Respond to varied HR queries and provide timely guidance.
• Collaborate with HR Advisory Team and HR Business Partners to resolve issues.

Skills

HR queries handling

First line support

Communication

Education

CIPD Level 3

Job description

Location: Flexible - hybrid working arrangement

Salary: £31,947 to £34,957 (London) / £29,049 to £31,754 per annum (National)

Hours: 36 hours per week

Contract Type: Secondment/Fixed term contract until 31 st March 2027

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

Winner Inspiring Workplace of the Year - The 2026 Inspiring Places to Work UK & Ireland

We're seeking a HR Operations Administrator to join our team in Norwich, you'll be an integral part of the HR Operations Team and responsible for delivering an adaptive, timely and compliant advice and query resolution service across the full employee lifecycle.

Collaborating with leaders, managers and colleagues across all functions and working closely with the HR Advisory Team and HR Business Partners, you'll provide outstanding first line support to and leaders. Reinforcing the values and behaviours of Clarion and supporting ongoing investment in our people, to deliver exceptional outcomes to our communities.

The ideal candidate will have considerable experience of handling varied HR related queries and disseminating information and guidance. You'll also hold a CIPD Level 3 qualification - or relevant experience in a similar role.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here

Closing Date: Tuesday 29 th September 2026 at midnight.

This is a hybrid role, you'll split your time between working from home and the office, specific days will be agreed with your line manager.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.