HR Operations Administrator

Clarion Housing Group; City Of London; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

Clarion Housing Group is seeking an HR Operations Administrator to join the HR Operations Team. You will deliver a compliant, timely, and supportive HR advisory service across the employee lifecycle while working closely with leaders and colleagues.

The role is hybrid with a mix of home and office days. The ideal candidate will handle varied HR queries and possess a CIPD Level 3 qualification or equivalent experience.

Qualifications

• Experience handling varied HR queries.
• CIPD Level 3 or equivalent HR experience.

Responsibilities

• Provide first line HR advisory support to managers and staff across the employee lifecycle.
• Handle HR queries and guide colleagues to appropriate policies and procedures.
• Collaborate with HR Advisory Team and HR Business Partners to deliver timely, compliant responses.

Skills

Query resolution

HR administration

Communication

Education

CIPD Level 3 or equivalent experience

Job description

Location: Flexible - hybrid working arrangement

Salary: £31,947 to £34,957 (London) / £29,049 to £31,754 per annum (National)

Hours: 36 hours per week

Contract Type: Secondment/Fixed term contract until 31st March 2027

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

Winner Inspiring Workplace of the Year - The 2026 Inspiring Places to Work™ UK & Ireland

We're seeking a HR Operations Administrator to join our team in Norwich, you'll be an integral part of the HR Operations Team and responsible for delivering an adaptive, timely and compliant advice and query resolution service across the full employee lifecycle.

Collaborating with leaders, managers and colleagues across all functions and working closely with the HR Advisory Team and HR Business Partners, you'll provide outstanding first line support to and leaders. Reinforcing the values and behaviours of Clarion and supporting ongoing investment in our people, to deliver exceptional outcomes to our communities.

The ideal candidate will have considerable experience of handling varied HR related queries and disseminating information and guidance. You'll also hold a CIPD Level 3 qualification - or relevant experience in a similar role.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Tuesday 29th September 2026 at midnight.

This is a hybrid role, you'll split your time between working from home and the office, specific days will be agreed with your line manager.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.