HR Operations Administrator

Munich Re; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization as an HR Operations Support Specialist, where you'll play a vital role in enhancing HR processes and supporting the business's goals. This dynamic position involves managing HR systems, ensuring payroll accuracy, and fostering collaboration across teams. With a commitment to diversity and inclusion, this role offers the chance to contribute to a positive workplace culture while developing your HR expertise. If you're proactive, detail-oriented, and eager to make an impact, this is the perfect opportunity for you.

Qualifications

• Understanding of HR within a matrix organization.
• High IT literacy, especially HR systems and Excel.

Responsibilities

• Maintain accurate HR system information and employee database.
• Support recruitment administration and onboarding processes.
• Ensure payroll data accuracy and manage supporting paperwork.

Skills

HR Systems

Excel

Communication Skills

Problem-Solving

Detail-Oriented

Education

CIPD Qualification

Job description

Together, we engage with everything we have and are, to help humankind act braver and better.

About Shared Services:

A Shared Service Provider to both UK Life Branch (Life Reinsurance provider) and Great Lakes Insurance SE (specialty provider of primary insurance services in the UK). Key services include: Accounting/Finance/Tax; HR; Facilities Management; Procurement; Internal Audit; Legal and Data Protection. Additionally, managing and servicing leases on behalf of London Business Units.

Join our growing organization to help shape the future of primary insurance service provision!

About the role:

Provide confidential HR operational support and administration across Munich Re UK Services Ltd (MRUKS) and Great Lakes Ireland Branch. Build relationships with business areas and HR community to understand goals, challenges, and requirements. This is a 1-year fixed-term contract.

Key Responsibilities:

1. Maintain accurate HR system information, including employee database, background checks, absence management, document uploads, and record keeping.
2. Support recruitment administration: preparing offers and contracts, liaising with new starters, onboarding, and first-day induction.
3. Ensure payroll data accuracy and timeliness; manage supporting paperwork and filing.
4. Prepare monthly payroll submissions in line with payroll deadlines.
5. Collaborate with Finance on pay reports, manage invoices, and maintain records.
6. Support benefits platform operations and coordinate with third-party suppliers.
7. Handle HR queries, draft contract changes, letters, references, and escalate as needed.
8. Ensure HR processes comply with policies, including onboarding, leavers, and other procedures.
9. Generate management reports and dashboards using HR data.
10. Maintain employee files in accordance with data protection standards.
11. Manage background checks and due diligence processes.
12. Administer annual IDD & SMCR certifications, including assessments and CPD reporting.
13. Support internal communications, meetings, and HR website updates.
14. Administer visa applications and right-to-work documentation.
15. Contribute to other HR team projects and operational duties.

Core Competencies:

• Understanding of HR within a matrix organization.
• High IT literacy, especially HR systems and Excel.
• Broad HR knowledge with eagerness to learn more.
• Strong work ethic, flexible, and proactive.
• Effective communicator, both verbally and in writing.
• Detail-oriented with problem-solving skills.
• Team player who fosters collaboration.
• Ability to work independently, multitask, and prioritize.

Qualifications:

• CIPD qualification or willingness to pursue it.

Values and Conduct:

Demonstrate inclusive behavior, respect colleagues and partners, and promote a diverse and equitable workplace.

Regulatory & Conduct:

Ensure compliance with Munich Re’s Code of Conduct and FCA Conduct Rules.

We value diversity and encourage applicants from all backgrounds to apply, even if not all criteria are met. Reasonable adjustments are available upon request during the recruitment process.