HR Operating Model Leader — Transformation & Change

Capgemini Invent; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working arrangements

Mental Health Champions

Wellbeing apps Thrive and Peppy

Job summary

Capgemini Invent is seeking an HR Operating Model Specialist to lead and shape large-scale HR transformation programmes. You will translate operating model ambition into actionable, enterprise-wide change, advising on governance, processes and service delivery.

Based in the UK, you will collaborate with HR, digital, finance and operations leaders to design scalable HR ecosystems and improve employee experience. The role supports hybrid working and international client engagements.

Qualifications

• Strong HR transformation and operating model expertise.
• Experience designing future-state structures, processes and governance within complex organisations.
• Skilled in data-led analysis and problem solving.
• Able to translate insights into clear recommendations and actionable designs.
• Highly collaborative and influential, confident engaging senior stakeholders.

Responsibilities

• Designing and evolving our HR Operating Model client offering, ensuring it is modern, efficient, and able to meet our clients’ current and future workforce needs.
• Reviewing and optimising end-to-end HR processes, identifying opportunities to improve service quality, clarity, governance and cross-functional alignment.
• Leading diagnostic assessments and organisational design activities, using data and evidence-based approaches to inform strategic decisions.
• Partnering with HR, digital, finance and operational leaders to drive coherence across roles, capabilities, processes and technologies.
• Supporting the adoption of new ways of working, embedding continuous improvement, capability uplift and a culture of operational excellence across our clients’ organisations.
• Maintaining a delivery-focused mindset with pragmatic judgement to meet client outcomes.

Skills

HR operating model

HR transformation

Data-driven analysis

Stakeholder engagement

Workshop facilitation

Change management

Tools

CRM

Job description

Capgemini Invent is seeking an HR Operating Model Specialist to lead and shape large-scale HR transformation programmes. You will translate operating model ambition into actionable, enterprise-wide change, advising on governance, processes and service delivery.

Based in the UK, you will collaborate with HR, digital, finance and operations leaders to design scalable HR ecosystems and improve employee experience. The role supports hybrid working and international client engagements.