HR Officer/ER Officer Healthcare

Almond Care; Nuneaton; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading homecare provider is seeking an HR Officer/ER Officer to drive HR strategy and support staff in Nuneaton. The role involves recruitment, employee relations, and compliance with HR policies. Candidates should have at least 2 years of experience in HR and a Level 3 CIPD qualification. The position offers a salary between £32,000 and £35,000, along with benefits including annual leave and employee assistance.

Benefits

28 days annual leave (including bank holidays)

Free on-site parking

Employee assistance scheme

Qualifications

• Minimum of 2 years in a similar HR role (HR assistant, senior HR admin, HR officer).
• Care sector experience is desirable but not essential.
• Experience with HRIS systems.

Responsibilities

• Assist with recruitment and onboarding processes.
• Manage employee documentation such as offer letters and job descriptions.
• Serve as the primary contact for employee and manager ER matters.

Skills

Communication

Interpersonal Skills

Strategic Planning

Negotiation

Education

Level 3 CIPD qualification

Bachelor’s degree in business, healthcare management, or related field

Job description

Job Title: HR Officer/ER Officer – Healthcare

Company: Almond Care

Location: Office based with limited Hybrid/Nuneaton

About Almond Care

Almond Care is a leading provider of homecare services for individuals with complex healthcare needs, Looked After Children, and Supported Living. We are dedicated to delivering high-quality care and making our service users' lives the best they can be. As we continue to expand, we are seeking talented and experienced Human Resources team members to advance our HR strategy and provide exceptional support to our teams.

Human Resources Officer

As HR Officer, you will drive the HR strategy and establish yourself as the primary point of contact for managers and staff. You should have a background in social care and/or residential children’s services, with at least 2 years in a similar HR role. Excellent communication skills and the ability to multitask are essential. You may be a senior HR coordinator with a passion for staff engagement.

Key Responsibilities

1. Assist with recruitment and onboarding processes.
2. Ensure accurate pay and benefits administration, including holiday pay, maternity/paternity, and neonatal leave.
3. Manage employee documentation such as offer letters, job descriptions, and KPIs.
4. Plan and implement induction programs.
5. Ensure compliance with training and development requirements.
6. Handle confidential employee records securely.
7. Oversee offboarding procedures.
8. Manage employee queries and concerns.
9. Coordinate absence management.
10. Promote employee health, safety, and welfare.

Requirements

1. Completion of at least Level 3 CIPD qualification.
2. Minimum of 2 years in a similar role (HR assistant, senior HR admin, HR officer).
3. Care sector experience is desirable but not essential.
4. Experience with HRIS systems.
5. Office-based role with limited home working options.
6. Some travel required.

Employee Relations Officer

You will have experience handling a broad range of ER issues, including conflict management, investigations, disciplinary actions, grievances, and appeals. You should have a detail-oriented approach and be committed to creating a positive employee experience. You will manage ER cases and develop engagement initiatives to enhance staff well-being.

Key Responsibilities

1. Serve as the primary contact for employee and manager ER matters, providing support and guidance.
2. Address employee concerns, conflicts, and disputes.
3. Assist with performance management processes.
4. Conduct investigations, disciplinary hearings, appeals, and grievances.
5. Ensure compliance with legislative and regulatory requirements.
6. Maintain accurate records of ER cases.
7. Collaborate with legal representatives, trade unions, and conciliation staff.
8. Prepare reports and analysis on ER issues.
9. Design and implement employee engagement initiatives.
10. Lead retention and staff welfare programs, including reporting.
11. Oversee employee health, safety, and welfare initiatives.

Salary & Benefits

• £32,000 – £35,000 per annum
• 28 days annual leave (including bank holidays)
• Free on-site parking
• Employee assistance scheme

Additional skills include excellent communication and interpersonal skills, strategic planning, presentation, negotiation, and the ability to work independently. A bachelor’s degree in business, healthcare management, or a related field is preferred.

How to Apply:

If you are a motivated and experienced HR professional passionate about healthcare, please submit your resume and cover letter outlining your relevant experience and interest in this position to [application email/portal].