HR Officer

Millennium Hotel and Resorts UK; Greater London; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Social events

Training and development

Pension Salary Sacrifice Scheme

Career development and salary reviews

Discount on Accommodation worldwide

Life Assurance

Volunteer Days

Recommend a Friend Scheme

Complimentary meals prepared by ourChe

Job summary

The Millennium Hotel London Knightsbridge, part of Millennium Hotels UK, is seeking an experienced HR Officer to support the daily HR function in a 4-star setting. You will assist with onboarding, contracts, lifecycle activities, and HR communications.

In this role you will handle HR administration, data integrity, compliance, and training coordination while collaborating across departments and with the HR Manager on events and initiatives.

Qualifications

• Experience in HR at a similar level in hospitality preferred.
• Enthusiastic, proactive and detail‑oriented.
• Strong communication skills and collaborative approach.
• Knowledge of HR issues, policies, and employment law.

Responsibilities

• Support HR administration with monthly reporting, meetings, calendars, and correspondence.
• Act as first point of contact for HR inquiries from employees.
• Support employee lifecycle: onboarding, drafting contracts, performance reviews, exits.
• Assist with employee relations, disciplinary and grievance processes.
• Maintain HR databases and ensure data accuracy and confidentiality.
• Manage training administration via e‑learning platform.
• Assist HR Manager in delivering social events.

Skills

HR experience

Attention to detail

Communication

Team engagement

HR compliance

IT proficiency

Tools

Excel

PowerPoint

Word

Outlook

HRIS

Job description

Join the Team! Join the Millennium Family!

If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced HR Officer. The purpose of this role is to assist in the daily running of the Human Resources department, ensuring that all M&C procedures and targets are met.

AsHR Officer your key responsibilities will include:

• Support the HR administration function with the monthly reporting cycle, such as scheduling meetings, managing calendars, and handling correspondence for the HR team.
• Act as the first point of contact for HR-related inquiries from employees, providing assistance and guidance where necessary
• Support with the employee life cycle (onboarding of new starters, drafting contracts and other HR communication, performance reviews, and exit interviews)
• Assist with employee relation matters, disciplinary & grievance process
• Maintain HR databases and employee records, ensuring data accuracy and confidentiality
• Managing training administration via our e-learning platform
• Assist the HR Manager in the delivery of social events

AsHR Officer essential skills are:

• Previous experience in HR at a similar level preferably for 4-5* hotel or hospitality-related environments.
• Enthusiastic, self-motivated, proactive, and resourceful with excellent attention to detail
• Good communication skills with a positive and energetic nature
• Connect positively and engage with colleagues in the HR function as well as other departments and hotel' teams
• Understanding of HR issues and ensuring compliance with our Human Resources guidelines, policies, and procedures, as well as employment law, rules and regulations
• Proficient in various IT systems including Excel, PowerPoint, Word, Outlook and HRIS, with a positive approach to using systems and technology.

About the Hotel

The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.

The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.

About the Group

Millennium Hotels and Resorts own and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, as well as real opportunities to develop and gain promotion within the industry.

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy, where you’ll be able to advance your career with an apprenticeship and develop your career within our Brands.

As well as real opportunities to develop and gain promotion within the industry.

In return we offer:

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service-related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

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