HR Manager

Potential Recruitment; Greater London; Hybrid; GBP 52,000 - 68,000; Full time

Benefits offered by this job

2 DAYS WORK FROM HOME

28 days holiday (including public)

Company pension plan

Employee Assistance Programme

Job summary

Potential Recruitment is seeking an experienced HR Manager to bring HR in-house for a luxury resort group. You will partner with leadership to deliver a full generalist HR service and build strong relationships across levels.

You will drive performance, manage recruitment, appraisals and absence, oversee onboarding and GDPR-compliant data, and support policy development while promoting wellbeing and best practices.

Qualifications

• Experience at HR Manager level
• CIPD qualified
• Full UK Driving Licence
• Demonstrable employee relations experience
• Ability to influence and negotiate with senior stakeholders
• Excellent organisation / time management skills
• Attention to detail under pressure and tight deadlines
• First class verbal and written communications skills
• Maintain absolute confidentiality and exercise discretion

Responsibilities

• Drive a high-performance culture through talent management, performance management, and leadership development.
• Recruitment & Selection: manage process, conduct interviews with managers, inductions, offers, and contract changes.
• Appraisals: manage process with leadership team; monitor probationary periods and make recommendations.
• Absence Management: record and report absences; handle long/short-term issues.
• Learning & Development: identify training needs and organise sessions.
• Support maternity/paternity/leave schedules and annual leave processes.
• Maintain HR data and GDPR-compliant records.
• Conduct exit interviews.
• Partner with stakeholders; educate on policies & procedures to drive best-in-class HR practices.
• Ensure line managers understand HR processes and timelines.
• Be the first point of escalation for queries and ER cases.
• Liaise with Payroll to provide timely information for deadlines.
• Support disciplinary & grievance procedures and performance management.
• Produce monthly reports: Manning, HR, sickness.

Skills

Driving licence (UK)

Employee relations

Stakeholder influence

Communication skills

Confidentiality

Organisation & time management

Education

CIPD qualification

Job description

Are you an experienced HR Manager who would relish the challenge of bringing HR back in-house?

My client is looking for an experienced HR Manager to join them operating their luxury resort business. You will work closely with the leadership team to support the business strategy. The team prides itself on supporting and driving our employees personal and professional wellbeing to ensure they can maximise their full potential. You will support and deliver a first-class HR service. You will be responsible for delivering a full generalist service to all employees.

The successful HR Manager will be visible across the company and able to build and form strong working relationships across all levels of employees to deliver an effective HR Service.

Your role will be:

• Drive a high-performance culture through talent management, performance management, and leadership development
• Recruitment & Selection:
  • Manage process, conduct interviews with managers
  • Plan and deliver formal corporate inductions
  • Produce correspondence relating to offers of employment
  • Process contractual changes i.e. change of pay, transfers etc.
• Appraisals:
  • Manage process in conjunction with leadership team
  • Manage probationary periods & make recommendations
• Absence Management:
  • Record & report on employee absences, manage long-term & short-term issues as & when required.
• Learning & Development:
  • Support the wider team and HoDs with identifying and organising training
• Produce correspondence relating to maternity/ paternity/ parental leave schedules' annual leave quotas, process starters & leavers.
• Maintain HR electronic data, manual personnel files & data records; ensure all records comply with the GDPR.
• Process contractual changes i.e. change of pay, transfers etc.
• Conduct Exit interviews
• Establish and maintain a strong partnership with key stakeholders
• Own, advise, recommend, implement and educate policies & procedures to guide the business to ensure “best-in class” HR practices are in place. Drive accountability to line managers to ensure compliance
• Ensure all line managers have a full understanding of HR processes
• To be first point of escalation for all queries and employee relations cases
• Liaise with Payroll to ensure relevant information is provided in timely manner to meet deadlines.
• Support and upskill managers with conducting disciplinary & grievance procedures/performance management.
• Advise, recommend & implement policies & procedures in line with employment law recommendations & Group standards.
• Produce reports: Monthly Manning Reports, HR Report, Sickness reports.

What you will bring to the role:

• Previous experience working in a HR Manager level role.
• CIPD qualified
• Full UK Driving Licence
• Demonstrable employee relations experience
• Ability to influence and negotiate at all levels to include senior stakeholders
• Excellent organisation / time management skills
• Attention to detail with the ability to work under pressure and to tight deadlines
• First class verbal and written communications skills
• Maintain absolute confidentiality and exercise discretion

What we offer:

• A culture of shared values, goals, attitudes and business growth
• Employee Assistance Programme (Welfare and Wellbeing)
• Competitive salary
• 2 DAYS WORK FROM HOME
• 28 days holiday (including statutory Public Holidays)
• Company pension plan

WORKING HOURS: 37.5 hours per week Monday – Friday9am to 5.30pm

Note – there will be times when the demands of the business will require flexibility with hours of work.