HR Helpdesk Advisor

Greeneking; Bury St Edmunds; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression across brands

33% discount on all brands

Free employee assistance program

50% discount at Greene King Inns &

Refer a friend £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking a proactive People Advisor for a 6-month FTC, covering weekends with a Thursday-Monday pattern. You’ll apply HR practices across payroll, compliance and stakeholder communication, ensuring accurate and confidential handling of information.

You’ll bring knowledge of HR software (Workday HCM advantageous), GDPR processes, and strong Microsoft Office skills to support payroll and HR operations while delivering high-quality service to colleagues across the business.

Qualifications

• Knowledge of HR people practices and processes including payroll and HR compliance.
• Knowledge of HR software; Workday HCM advantageous.
• Knowledge of GDPR processes.
• Proficient in Microsoft Office.

Responsibilities

• Shows empathy and understands customers' needs; places them at the heart of all work.
• Strong problem solving and troubleshooting; analyse and find effective solutions.
• Focuses on improvement and opportunities without introducing risk.
• Communicates with stakeholders at all levels.
• Maintains high attention to detail and accuracy in communications.
• Discreet handling of sensitive information and confidentiality.
• Team contributor; adapts to changing situations and customer needs.
• Prioritises workload; takes accountability for completion.

Skills

HR processes

Stakeholder communication

Problem solving

Attention to detail

Confidentiality

Education

Payroll & HR compliance knowledge

Tools

Workday HCM

Microsoft Office

Job description

6 month FTC - please note covers weekends working week will be Thursday -Monday

Your role as People Advisor

• Shows empathy and understands the customers' needs, holds them in the heart of everything they do
• Holds strong problem solving and troubleshooting skills, able to analyse and find effective solutions
• Focuses on improvement, looks for opportunities without introducing risk.
• Able to communicate with stakeholders at all levels
• Good attention to detail, ensuring accuracy when communicating to your customer
• Discreet, handle sensitive information with care and maintain confidentiality
• A team contributor, able to adapt and adjust to changes in different situations and customer needs
• Good at prioritisation manages own workload taking accountability and responsibility for completion

What you'll bring......

• Knowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance
• Knowledge of HR software, Workday HCM would be advantageous
• Knowledge of GDPR processes
• Proficient in Microsoft office

We're all about rewarding our team's hard work, that's why...

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...