People Advisor ERA

Greene King; Burton upon Trent; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Brand discounts 33%

Employee assistance program

Hotel discounts 50%

Refer a friend bonus

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking a People Advisor ERA on a 6-month FTC/Secondment to support HR operations across corporate and retail. You will set up case details in CMS, handle calls and emails, and build relationships with stakeholders to inform business needs.

In this ER-focused role you will assist with TUPE administration, process transactions accurately, and help deliver metrics that measure the team's effectiveness. A strong knowledge of HR practices and GDPR is required.

Qualifications

• Knowledge of HR people practices and processes, including payroll, HR compliance.
• Knowledge of HR software, Workday HCM would be advantageous.
• Knowledge of GDPR processes.
• Proficient in Microsoft Office.
• Data Management, with strong excel skills.
• Experience of delivering and managing operational teams across corporate functions.
• Good at prioritisation manages own workload taking accountability and responsibility for completion

Responsibilities

• Establish and set up a case by capturing vital details on the Case Management System (CMS).
• Managing and handling incoming and outbound calls and emails from stakeholders, ensuring clear communication.
• Networking – proactively build relationships around the business to stay informed and understand business needs.
• Supporting operational teams with letters and other day-to-day administration within the ER department.
• Supporting with TUPE administration.
• Ensure accurate and timely processing of transactions and collaborate with other teams to ensure seamless delivery of services.
• Develop and deliver metrics and reporting to measure and monitor the effectiveness of the team.

Skills

HR practices

Payroll

GDPR

MS Office

Excel

Operational teams

Tools

Workday HCM

Job description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

Your role asPeople Advisor ERA (6 month FTC/Secondment opportunity)

• The Key relationships will primarily be within the HR function but will also include a wider stakeholder population within our corporate and retail operations.
• Establish and set up a case by capturing vital details on the Case Management System (CMS).
• Managing and handling incoming and outbound calls and emails from our stake holders, ensuing clear concise communication to the caller.
• Networking – proactively build relationships around the business to stay informed and understand business needs
• Supporting operational teams with letters (checking of and distribution), and other day-to-day administration within the ER department.
• Supporting with TUPE administration
• Ensure accurate and timely processing of transactions and collaborate with other teams to ensure seamless delivery of services.
• Continuously evaluate and improve processes and procedures to ensure efficiency and effectiveness.
• Provide support and guidance to employees on policies, procedures, and programs.
• Develop and deliver metrics and reporting to measure and monitor the effectiveness of the team and identify opportunities for improvement.
• Act as point of escalation for complex queries
• Working with the communications Team to ensure all internal communications and platforms (i.e. the Vault) is correct and user friendly.
• Ensure compliance & best practice is applied in all ER administration.

What you’ll bring…

• Knowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance.
• Knowledge of HR software, Workday HCM would be advantageous.
• Knowledge of GDPR processes.
• Proficient in Microsoft office.
• Data Management, with strong excel skills.
• Experience of delivering and managing operational teams across corporate functions.
• Good at prioritisation manages own workload taking accountability and responsibility for completion

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…