HR Helpdesk Advisor

Greene King; Bury St Edmunds; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

The chance to further your career with

Discounts on all Greene King brands (3

Pension contribution

Free employee assistance program

Discounts at Greene King Inns and pubs

Refer a friend bonus £1,500

Wagestream

Retail discounts up to 30%

Job summary

Greene King is recruiting a People Advisor in the United Kingdom to support teams with HR queries, focusing on self-service tools and HR technology. The role involves handling sensitive information, payroll-related tasks, GDPR compliance, and processes across the business.

The position is a 6-month fixed-term contract with weekend coverage (Thursday to Monday). You will work within People Operations, contributing to a supportive, compliant HR service across the group brands.

Qualifications

• Knowledge of HR people practices and processes, including payroll and compliance.
• Knowledge of HR software, Workday HCM would be advantageous.
• Knowledge of GDPR processes.
• Proficient in Microsoft Office.

Responsibilities

• Shows empathy and understands customers’ needs, prioritising their issues.
• Strong problem solving and troubleshooting skills, able to analyse and find effective solutions.
• Communicates with stakeholders at all levels; keeps information confidential.
• Maintains accuracy and attention to detail in all communications.
• Team player, adaptable to changes and diverse customer needs.
• Able to prioritise and manage own workload with accountability.

Skills

HR processes

Workday HCM

GDPR

MS Office

Tools

Workday HCM

Job description

• Salary for Advertising: Competitive Salary
• Dept. L4/House: People Operations - 99895

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

The role of the People Advisor is to support all teams across the business by providing initial assistance and guidance on various queries. This role typically can involve more complex or sensitive issues such as but not exhaustive, Pay, RTW, access to systems and operational knowledge of the business and processes using the latest HR technology. The role will be pivotal in enhancing the self-service element empowering and educating our teams to find solutions through the various tools and resources available

Job Description

** 6 month FTC - please note covers weekends working week will be Thursday -Monday**

Your role as People Advisor

• Shows empathy and understands the customers’ needs, holds them in the heart of everything they do
• Holds strong problem solving and troubleshooting skills, able to analyse and find effective solutions
• Focuses on improvement, looks for opportunities without introducing risk.
• Able to communicate with stakeholders at all levels
• Good attention to detail, ensuring accuracy when communicating to your customer
• Discreet, handle sensitive information with care and maintain confidentiality
• A team contributor, able to adapt and adjust to changes in different situations and customer needs
• Good at prioritisation manages own workload taking accountability and responsibility for completion

What you’ll bring……

• Knowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance
• Knowledge of HR software, Workday HCM would be advantageous
• Knowledge of GDPR processes
• Proficientin Microsoft office

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply