HR ER Caseworker

Slough; Slough; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

Slough Borough Council is seeking an HR ER Caseworker to provide practical, professional employee relations advice to managers and staff. The role supports fair decision-making, handles a varied caseload, and works with HR partners and legal colleagues on complex cases.

The position is hybrid (Observatory House/ Slough) with 37 hours per week, DBS basic, and a permanent contract. The closing date is 2 October 2026 and interviews the week of 12 October 2026.

Responsibilities

• Managing a varied caseload of employee relations matters, including absence, performance, grievance, disciplinary, probation and other people-related issues.
• Providing clear advice and guidance to managers on HR policies, employment legislation, good practice and appropriate next steps.
• Coaching managers to manage cases effectively, supporting them to prepare for meetings, apply procedures fairly and reach timely outcomes.
• Working closely with HR Business Partners, legal colleagues and other stakeholders to ensure complex or higher-risk cases are managed appropriately.
• Keeping accurate case records, monitoring progress against service standards and escalating risks or delays when needed.

Job description

• Directorate:Corporate Resources
• Pay Level:6, £37,711 - £42,307 (Fully inclusive of Local Weighting Allowance)
• Contract Type:Permanent
• Working Hours:37hours per week
• Location:Observatory House/ Slough Hybrid(minimum 2 days per week in the office)
• DBS requirement:Basic

The closing date for applications is midnight on 2nd October 2026

Interviews will be held week commencing 12th October 2026

What you’ll be doing:

As an HR ER Caseworker, you will provide practical, professional and customer-focused employee relations advice to managers and employees across the Council. You will help managers deal confidently and fairly with a range of people matters, supporting good decision-making, positive working relationships and consistent application of HR policies and procedures.

• Managing a varied caseload of employee relations matters, including absence, performance, grievance, disciplinary, probation and other people-related issues.
• Providing clear advice and guidance to managers on HR policies, employment legislation, good practice and appropriate next steps.
• Coaching managers to manage cases effectively, supporting them to prepare for meetings, apply procedures fairly and reach timely outcomes.
• Working closely with HR Business Partners, legal colleagues and other stakeholders to ensure complex or higher-risk cases are managed appropriately.
• Keeping accurate case records, monitoring progress against service standards and escalating risks or delays when needed.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team:[e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Follow the linkHEREto learn more.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to offer visa sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

How we recruit at Slough Borough Council

Our 8 Core Skills

At Slough Borough Council, we are movingForward Together. Our core skills reflect what we value and will form part of your interview.

Click hereto findout more -How we recruit | Slough Borough Council