HR ER Caseworker

Slough Borough Council; Slough; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Wellbeing initiatives

Childcare support

Season ticket loan

Job summary

Slough Borough Council is seeking an HR ER Caseworker to provide practical, professional and customer-focused employee relations advice to managers and employees across the Council.

You will help managers deal confidently and fairly with a range of people matters, supporting good decision-making, positive working relationships and consistent application of HR policies and procedures. The role offers flexible and hybrid working arrangements.

Responsibilities

• Managing a varied caseload of employee relations matters, including absence, performance, grievance, disciplinary, probation and other people-related issues.
• Providing clear advice and guidance to managers on HR policies, employment legislation, good practice and appropriate next steps.
• Coaching managers to manage cases effectively, supporting them to prepare for meetings, apply procedures fairly and reach timely outcomes.
• Working closely with HR Business Partners, legal colleagues and other stakeholders to ensure complex or higher-risk cases are managed appropriately.
• Keeping accurate case records, monitoring progress against service standards and escalating risks or delays when needed.

Job description

As an HR ER Caseworker, you will provide practical, professional and customer-focused employee relations advice to managers and employees across the Council. You will help managers deal confidently and fairly with a range of people matters, supporting good decision-making, positive working relationships and consistent application of HR policies and procedures.

• Managing a varied caseload of employee relations matters, including absence, performance, grievance, disciplinary, probation and other people-related issues.
• Providing clear advice and guidance to managers on HR policies, employment legislation, good practice and appropriate next steps.
• Coaching managers to manage cases effectively, supporting them to prepare for meetings, apply procedures fairly and reach timely outcomes.
• Working closely with HR Business Partners, legal colleagues and other stakeholders to ensure complex or higher-risk cases are managed appropriately.
• Keeping accurate case records, monitoring progress against service standards and escalating risks or delays when needed.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged. We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve. Annual increments, where applicable, are usually payable on 1 April, subject to six months' service and satisfactory performance, until the maximum spinal column point is reached. Alongside a competitive salary, we provide:

• 26 days' annual leave, rising to 30 days after 2 years and 33 days after 5 years' service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: . Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond. Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive. Follow the link to learn more.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to offer visa sponsorship for this role. We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

How we recruit at Slough Borough Council

Our 8 Core Skills At Slough Borough Council, we are moving Forward Together. Our core skills reflect what we value and will form part of your interview.