HR DATA & BUSINESS SUPPORT OFFICER

Cardiff Directory; Cardiff; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Cardiff Council is seeking a HR Data & Business Support Officer within HR People Services to lead on systems, data management and performance reporting. You will enable effective decision-making through high-quality insights, ensure data accuracy and compliance, and collaborate across HR, IT, finance and payroll.

The role also supports FOI coordination, budget monitoring and corporate reporting, with the opportunity to contribute to Cardiff Academy and wider HR functions.

Qualifications

• Experience with HR systems and data.
• Ability to turn complex information into insights.
• Strong data accuracy and governance.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Lead on HR systems, data management and performance reporting.
• Collaborate with HR, IT, finance and payroll to deliver solutions.
• Handle ad hoc data requests and reporting.
• Support planning, risk, budget monitoring and corporate reporting.

Skills

Data management

HR systems

Data insights

Stakeholder engagement

Compliance

Tools

SharePoint

Job description

This vacancy is only available to employees of Cardiff Council including Cardiff Works and Agency Workers currently engaged with the Council.

An exciting opportunity has arisen within Human Resource People Services (HRPS), for a HR Data & Business Support Officer. Reporting to the HR Data & Business Support Team Leader.

The HR MI and Data function plays a key role in ensuring the organisation meets its corporate and statutory reporting requirements. Working closely with senior HR leaders and colleagues across the business, the team delivers accurate, timely, and consistent data to support decision-making, business planning, and organisational priorities.

The service provides proactive technical and data support to enable the effective and efficient running of the HR function, ensuring a joined-up approach to reporting and delivering against corporate goals.

About the job

You will support HR operations by leading on systems, data management, and performance reporting to enable effective decision-making. This includes managing core HR systems, producing high-quality insights, and ensuring data accuracy and compliance.

You will drive improvements to processes and systems, working collaboratively with HR, IT, finance, and payroll to deliver solutions. The role also includes reporting, handling ad hoc data requests, managing invoicing, and supporting pay processes.

In addition, you will oversee key HR business activities such as planning, risk management, budget monitoring, and corporate reporting, while coordinating FOI requests, maintaining SharePoint sites, and supporting HR leadership. You will also provide support to Cardiff Academy and wider HR team functions as needed.

What We Are Looking For From You

We’re looking for a highly organised and detail-focused individual with experience working with HR systems and data, and the ability to turn complex information into clear, actionable insights.

You’ll be solutions-driven and proactive, confident in working collaboratively with colleagues across HR, IT, finance, and payroll to resolve issues and improve processes. A strong understanding of data accuracy, compliance, and governance is essential.

You will thrive in a fast-paced environment, able to manage competing priorities and deliver high-quality work to tight deadlines. Strong communication skills are key, with the confidence to engage a range of stakeholders, including senior leaders.

Additional information

This vacancy is suitable for post share.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications

Job Category HR / Training / Safety

Department HR People Services

Working Pattern/Contract Type Full Time Permanent