HR Coordinator

Hoop Recruitment Ltd; Cardiff; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Hoop Recruitment Ltd is seeking a proactive People Co-ordinator to support the full employee lifecycle, provide first-line HR guidance and help enhance People services. Reporting to the Head of People Services, you will be a central contact for managers and staff, balancing day-to-day administration with employee relations and compliance tasks.

The role is based in Cardiff with hybrid working and occasional travel to operational sites. CIPD Level 5 or progress toward it would be desirable.

Qualifications

• Experience in HR or People roles (HR Co-ordinator/HR Officer/People Advisor).
• Strong understanding of employee lifecycle administration and HR processes.
• Experience supporting low-level employee relations matters.
• Experience coordinating right to work and visa compliance alongside payroll.
• Confidence using HR systems and maintaining accurate data.

Responsibilities

• Coordinate onboarding, contracts, changes, probation and leaver processes.
• Respond to People queries and provide guidance on policies and procedures.
• Support managers with absence, performance concerns and minor conduct matters.
• Coordinate meetings, take notes and prepare documentation for HR processes.
• Support payroll administration and maintain confidential employee records.
• Coordinate right to work checks, visa documentation and compliance monitoring.
• Help review and update People policies, procedures and guidance.
• Contribute to HR systems improvements, automation, reporting and wider People projects.

Skills

Onboarding coordination

HR data management

Employee relations support

Payroll administration

Policy guidance

Education

CIPD Level 5 or working towards

Tools

HR systems

Job description

Are you an organised HR professional who enjoys supporting colleagues, advising managers and keeping People processes running smoothly? We're recruiting a People Co-ordinator on behalf of a confidential client. This varied role offers the opportunity to support the full employee lifecycle, provide first-line HR guidance and help improve the way People services are delivered. Reporting to the Head of People Services, you'll be a key point of contact for managers and colleagues, combining day-to-day HR administration with support for employee relations, payroll and compliance.

What you'll be doing

• Coordinating onboarding, contracts, employee changes, probation and leaver processes.
• Responding to People queries and providing guidance on policies and procedures.
• Supporting managers with absence, informal performance concerns and minor conduct matters, escalating complex cases appropriately.
• Coordinating meetings, taking notes and preparing documentation for formal HR processes.
• Supporting payroll administration and maintaining accurate, confidential employee records.
• Coordinating right to work checks, visa documentation and compliance monitoring.
• Helping review and update People policies, procedures and guidance.
• Contributing to HR systems improvements, automation, reporting and wider People projects.

What you'll bring

• Experience in an HR or People role, such as HR Co-ordinator, HR Officer or People Advisor.
• A strong understanding of employee lifecycle administration and HR processes.
• Experience supporting low-level employee relations matters.
• Experience coordinating right to work and visa compliance processes, alongside payroll administration.
• Confidence using HR systems and maintaining accurate employee data.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• Clear communication, sound judgement and a helpful, service-focused approach.
• An understanding of employment legislation and HR best practice.
• An interest in improving systems, processes and the colleague experience.
• CIPD Level 5, or working towards it, and a relevant HR or administration qualification would be desirable.

The role is based in Cardiff with hybrid working , with travel to operational sites where required.

The client's identity will be shared at the appropriate stage of the recruitment process.