HR CASEWORK OFFICER (CORPORATE)

Cardiff Directory; Cardiff; On-site; GBP 35,000 - 42,000; Full time

Job summary

Cardiff Council is seeking an HR Casework professional to advise and support corporate directorates on employment relations matters. You will work within the HR Corporate casework team to provide expert guidance, build relationships with stakeholders and deliver practical HR solutions.

You will collaborate with employees, managers and trade unions to implement policies such as disciplinary actions, sickness absence, capability and exits, ensuring a seamless service across HR.

Qualifications

• Knowledge and practical experience of applying HR policies and procedures with tact, sensitivity and diplomacy.
• High level analytical, organisational and problem solving skills.
• Ability to work in a team and collaborate with wider HR colleagues to serve customers.

Responsibilities

• Provide expert advice on employment relations issues such as disciplinary, grievance, sickness/absence, capability and exits.
• Collaborate with employees, managers and trade unions to implement HR policies and ensure consistent service.
• Support corporate directorates with guidance and practical solutions in HR casework.

Skills

HR policies

Analytical thinking

Organisational skills

Problem solving

Stakeholder management

Team collaboration

Job description

This is an exciting opportunity to join the HR casework team to advise and support corporate directorates within the Council on a range of employment relations issues. You will be based within the HR Corporate casework team to provide expert advice and build positive relationships with stakeholders.

About the job

Reporting to the HR Casework Team Leader, you will collaborate with Senior Caseworkers and be part of a team providing professional advice and guidance, support and practical solutions on HR casework matters and issues relating to employment relations.

This will involve working closely with employees, managers, trade unions to ensure the implementation of employment relations policies such as disciplinary and grievance matters, probationary issues, sickness/absence, capability, terms and conditions of service and exits from employment.

What We Are Looking For From You

Knowledge and practical experience of applying HR policies and procedures whilst demonstrating tact, sensitivity and diplomacy.

You will have high level analytical, organisational and problem solving skills, be able to work at pace to get things done.

You will be willing to work as part of the immediate team and work collaboratively with the wider teams within HR, demonstrating commitment to building strong relationships with stakeholders to ensure a seamless and consistent service to customers.

Additional information

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s.

Job Category HR / Training / Safety

Department HR People Services

Working Pattern/Contract Type Full Time Permanent