HR Coordinator

ECL; Chelmsford; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Mileage allowance

32 days annual leave

Induction and training

Career development opportunities

Annual salary reviews

Performance-related bonus

Company pension

Healthcare support

Employee Loyalty Scheme

Referral incentive

Employee Assistance Programme

Blue Light Card

Mental health support

Membership reimbursement

Job summary

ECL in Chelmsford is seeking an HR Coordinator to join the People Team and support recruitment, onboarding, employee relations and HR administration.

The role offers a mix of home and office based working, travel across ECL locations, 37 hours per week and a permanent or fixed-term contract.

You will work with managers and candidates to deliver an excellent employee experience and ensure processes are compliant and customer-focused.

Qualifications

• Previous experience in administrative, recruitment, HR or customer-focused role.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Strong written and verbal communication with all levels.
• Proficient in HRIS, ATS and Microsoft 365 (Teams, Excel, Word, Outlook).
• Ability to handle sensitive information with discretion and professionalism.
• Excellent customer service with proactive, solution-focused approach.
• Ability to interpret policies and compliance requirements.
• Willingness to travel to ECL locations and recruitment events.
• Commitment to equality, diversity, inclusion and ECL's values.

Responsibilities

• Support recruitment, onboarding, employee relations and HR administration.
• Collaborate with managers, employees and candidates to ensure compliant, efficient processes and service excellence.

Skills

Administration experience

Recruitment

HR administration

Customer service

Communication skills

Organisational skills

Travel to locations

HRIS familiarity

ATS familiarity

Tools

HRIS

ATS

Microsoft 365

Teams

Excel

Word

Outlook

Job description

About The Role

Salary: £28,000 per annum

Location: Chelmsford (with travel across ECL locations) hybrid working with mix of home and office based working

Hours: 37

Contract: Permanent and Fixed Term opportunities

Are you looking for an opportunity to build a career in Human Resources while making a real difference to people's lives?

At ECL, our vision is to transform lives by empowering independence through care excellence for all. We're looking for an enthusiastic and organised HR Coordinator to join our People Team and support the delivery of an outstanding employee experience from recruitment through to employment.

This is a varied and rewarding role where you'll provide support across recruitment, onboarding, employee relations and HR administration. You'll work closely with managers, employees and candidates, helping to ensure our people processes are efficient, compliant and focused on delivering excellent customer service.

About You

To be considered as HR Coordinator, you need:

• Previous experience in an administrative, recruitment, HR or customer-focused role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills, with the confidence to communicate effectively with people at all levels.
• Proficient in using HR Information Systems (HRIS), Applicant Tracking Systems (ATS) and Microsoft 365 applications, including Teams, Excel, Word and Outlook
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Excellent customer service skills with a proactive and solution-focused approach.
• Ability to interpret and follow policies, procedures and compliance requirements.
• Willingness and ability to travel to ECL locations and recruitment events as required.
• A commitment to equality, diversity, inclusion and ECL's values.

What we can offer you as HR Coordinator:

• 55p paid per mile tax-free
• Up to 32 days annual leave a year (inclusive of bank holidays)
• Fully paid induction and training with ongoing support
• Career development opportunities with access to paid for qualifications
• Annual salary reviews
• Annual performance-related bonus
• Company pension - Enhanced contributory NEST scheme - we contribute up to 6%
• Healthcare support scheme via Healthshield paid for by ECL
• Employee Loyalty Scheme with long service awards
• Employee referral program - £350 for referring a friend
• Employee Assistance Programme available 24/7
• Access to Blue Light Card
• Mental health first aiders in every service
• Reimbursement of professional membership related to your role

ECL reserve the right to close this vacancy early depending on application numbers.

About Us

At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence.

Our vision is to transform lives, empowering independence through care excellence for all. We're looking for talented individuals who share our values of caring, excellence, integrity and teamwork, and are driven to make a positive and lasting impact on the lives of others.

We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.

Please note that while ECL does hold a visa sponsor licence, we do not currently accept direct applications from candidates requiring visa sponsorship. Instead, we work with a designated third-party provider to support sponsorship arrangements. Therefore, applicants who do not already have the right to work in the UK and/or require visa sponsorship to continue working in the UK cannot be considered for this role through direct application.