HR Consultant

Automobile Association; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the motoring sector seeks an HR Consultant to support strategic people initiatives and core HR functions. This role involves working closely with specialist teams on projects like organisational change, contributing to business goals, and supporting professional development towards CIPD accreditation.

Benefits

25 days annual leave plus bank holidays

Worksave pension scheme with up to 7% employer contribution

Free AA breakdown membership

Discounts on AA products including insurance

Employee discount scheme

Company funded life assurance

Diverse learning and development opportunities

Employee Assistance Programme and 24/7 remote GP service

Qualifications

• Proven experience in HR, ideally in a generalist capacity.
• Experience navigating complex HR challenges.
• Strong understanding of HR best practices.

Responsibilities

• Support HR projects and people initiatives across the business.
• Deliver core HR activities including performance, talent, and pay cycles.
• Assist with organisational design and change management.

Skills

Organisational skills

Planning skills

Communication

Education

CIPD qualification (advantageous)

Job description

Job Title: HR Consultant
Contract: Full Time/ PermanentLocation: London (Hybrid Working - 3 office days per week) with weekly travel to our Basingstoke office

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a HR Consultant means you'll play a crucial role in our success and be part of this exciting motoring journey. #LI-SJ1 / #LI-Hybrid

This is the job

As our HR Consultant you will support the People Director and HR Business Partner team in delivering strategic people initiatives and core HR activity such as performance management, colleague engagement, and annual salary reviews. This generalist role contributes to driving performance and aligning people practices with business goals.

Working closely with specialist HR teams, the role leads and supports projects including organisational change and transformation. It’s ideal for someone proactive and collaborative, with strong communication and planning skills, eager to grow their HR expertise in a dynamic, people-focused environment.

We’re also committed to professional development—support towards CIPD qualification is included, helping to build capability for future career progression.

What will I be doing?

• Support the HR Business Partner team in delivering key HR projects and people initiatives across the business.
• Partner with centres of excellence to advise on reward, organisation design, employee relations, talent, change, engagement, TUPE, and development.
• Influence adoption of HR best practices and guide effective people management aligned with business goals.
• Use your technical skills to analyse HR data and provide insights that shape strategy and decision-making.
• Deliver core HR activities including performance, talent, succession, pay, absence, and engagement cycles.
• Assist with organisational design and change management to support business transformation.
• Contribute to plans that reduce attrition, enhance engagement, and strengthen employee relations and retention.
• Work with HR colleagues to evolve policies and processes in line with business needs and best practice.

What do I need?

Capability, Knowledge and Experience:

• Proven experience in HR, ideally in a generalist capacity.
• A track record of leading or contributing to successful HR projects and people initiatives.
• Strong organisational and planning skills, with the ability to manage multiple priorities.
• Comfortable working with data and management information (MI), with a keen eye for detail.
• Solid understanding of HR best practices and confidence in advising managers.
• Practical knowledge of employment law and its application in real-world scenarios.
• Broad exposure to core HR areas such as recruitment, talent management, employee relations, reward, and operations.
• Adaptable and resilient, with experience navigating complex HR challenges.
• A genuine interest in growing within HR, with aspirations to progress into an HR Business Partner role.
• Experience of working within in a large matrix organisation.

Education and Qualifications:

• A professional CIPD qualification is advantageous but not essential. We are committed to supporting your development and will provide assistance toward achieving CIPD accreditation, helping to build your capability and support your long-term career progression.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.