HR Co-Ordinator

JAM Recruitment Ltd; Cheltenham; On-site; GBP 36,000 - 44,000; Full time

Job summary

Cactus Search is delighted to be supporting a growing organisation in Cheltenham with an experienced HR Co-Ordinator. Based in Cheltenham, this permanent role offers a £40,000 annual salary and focuses on advising managers and staff across the entire employee journey.

You'll provide expert guidance on employee relations, absence management, and policy implementation, while supporting recruitment, onboarding and HR reporting in a fast-paced environment that values practical HR solutions.

Qualifications

• 3+ years' practical experience in a generalist HR role.
• Strong knowledge of UK employment legislation.
• Experience advising managers and staff across the employee lifecycle.
• Experience supporting recruitment, onboarding and HR reporting.

Responsibilities

• Provide expert HR guidance across employee relations including performance issues and absence management.
• Advise managers on family-friendly policies and flexible working.
• Support recruitment, interviewing and candidate assessment.
• Develop and implement HR policies and procedures.
• Produce regular HR reports and analyse people data.
• Support payroll processes and ensure data accuracy.
• Deliver day-to-day HR administration and stakeholder support.
• Contribute to people-focused initiatives and HR best practices.
• Ensure policies are applied consistently across the organisation.

Skills

Communication

UK employment law

Stakeholder management

HR data & reporting

HR policy development

Change management

Recruitment & onboarding

Disciplinary & grievance handling

HRIS & payroll systems

Education

CIPD qualification

Tools

HRIS & payroll systems

Job description

Based in Cheltenham, this permanent HR Co-Ordinator position with Cactus Search offers a salary of £40,000 annually. The successful candidate will deliver comprehensive human resources support, advising managers and staff throughout the entire employee journey. Core duties encompass employee relations guidance, covering performance issues, absence management, and disciplinary matters. Working closely alongside stakeholders, the post-holder ensures policies are applied consistently while supporting recruitment, onboarding, and record keeping. Strong communication, sound employment law knowledge, and a pragmatic approach are essential. This office-based role suits a professional eager to contribute within a growing organisation where personnel functions are truly valued.

Cactus Search is delighted to be supporting a growing and high-performing organisation in the appointment of an experienced HR Co-Ordinator to join their team in Cheltenham/ Gloucester.

This is a fantastic opportunity for an HR professional who enjoys being close to the business, providing pragmatic advice to managers and employees, and getting involved across the full employee lifecycle. You’ll be joining a fast-paced, entrepreneurial environment where HR is genuinely valued and where you’ll have the opportunity to make a visible impact.

The Role - As HR Co-Ordinator, you’ll provide a broad range of HR support and advice, working closely with stakeholders across the organisation.

Your responsibilities will include:

• Providing expert advice across employee relations, including performance management, disciplinaries, grievances, absence, restructures and redundancies


• Advising managers and employees on family-friendly policies, including maternity and flexible working


• Supporting effective absence management and return-to-work processes


• Conducting exit interviews and using feedback and data to identify trends and opportunities


• Supporting recruitment, interviewing and candidate assessment activity


• Developing, reviewing and implementing HR policies and procedures


• Supporting performance management and annual review processes


• Researching and introducing new HR initiatives and best practice


• Producing regular HR reports and analysing people data


• Supporting monthly payroll processes and ensuring HR data is accurate


• Providing general HR administration and day-to-day support across the employee lifecycle

You’ll ideally have:

• 3+ years'' practical experience in a generalist HR role


• CIPD qualification, part qualification or equivalent relevant HR experience


• Strong and current knowledge of UK employment legislation


• Experience managing a broad range of employee relations matters


• Experience developing and implementing HR policies and procedures


• Exposure to organisational change and change management


• Strong analytical skills and experience working with HR data and reporting


• Experience using HRIS and payroll systems


• Excellent communication and stakeholder management skills


• A confident, consultative approach with the ability to influence at all levels


• Strong organisation and time-management skills


• Resilience and discretion when dealing with sensitive or complex situations


• Experience supporting recruitment and talent acquisition


• An understanding of performance management and employee development

Most importantly, you''ll be someone who enjoys working with people, solving problems and providing practical HR solutions, rather than simply following process.