HR Generalist

AWD online; Greater London; On-site; GBP 45,000 - 52,000; Full time

Benefits offered by this job

Learning & development opportunities

Career progression reviews

Private healthcare

Gym membership discount

Pension scheme

Cycle to work

Referral scheme

Eyecare vouchers

Central location near market

Job summary

AWD online is seeking an experienced HR Generalist to own a varied generalist remit in a fast-paced SME. You will support recruitment, HR operations, employee relations, HR reporting and people-focused process improvements across the UK business.

You will leverage HR technology, data and AI tools to streamline documentation, reporting and manager self-service, while ensuring compliance with UK employment law and GDPR.

Qualifications

• CIPD Level 5 qualification or equivalent.
• Demonstrable generalist HR experience, advisory or similar role.
• End-to-end recruitment experience across multiple roles.
• Knowledge of UK employment law and employee relations support.
• Experience in an SME environment, MSP or professional services is a plus.
• Experience coaching and advising managers.
• Strong HR systems knowledge and data handling.
• Excellent communication and prioritisation skills.
• Experience using AI tools to improve HR processes and reporting.

Responsibilities

• Support recruitment from vacancy through offer and onboarding.
• Oversee HR operations, employee relations and compliance activities.
• Maintain HRIS accuracy and HR data integrity.
• Produce HR reports, dashboards and people metrics.
• Support onboarding, probation and benefits administration.
• Advise managers on fair, consistent people guidance.
• Identify opportunities for process improvements using AI tools.
• Support HR projects across onboarding, engagement and systems.

Skills

HR generalist

Recruitment

Employee relations

HR systems

Data privacy & GDPR

AI in HR tools

Education

CIPD Level 5 qualification

Tools

Microsoft Copilot

ChatGPT

Microsoft 365

Job description

HR Generalist

An excellent opportunity for a proactive and commercially minded Human Resources professional to take ownership of a varied generalist role, supporting recruitment, HR operations, employee relations, HR systems and continuous improvement within a fast-paced SME environment.

If you’ve also worked in the following roles, we’d also like to hear from you: HR Advisor, HR Officer, People Officer, HR Manager, People Manager, Recruitment Advisor, Talent Acquisition Specialist, HR Operations Specialist, People Operations Specialist, Human Resources Advisor

SALARY: £45,000 to £52,000 (depending on experience) per annum + Benefits

LOCATION: Hybrid - Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

This is an exciting opportunity for an HR Generalist who enjoys variety, takes ownership and is confident supporting managers across the employee lifecycle.

Working as the HR Generalist you will support the day-to-day delivery of HR, including recruitment, HR operations, employee relations, HR reporting, compliance and people-focused process improvements.

The Generalist will also use technology, data and AI tools to help improve efficiency, documentation, reporting, manager self-service and employee experience across the organisation.

DUTIES

Your duties as the HR Generalist include:

• Recruitment and Talent Acquisition: Manage recruitment from vacancy approval through to offer, supporting hiring managers, ATS activity and the candidate experience
• Onboarding and Probation: Manage onboarding and probation processes, helping new employees settle in effectively
• HR Systems and Data: Maintain HRIS accuracy, employee records and data integrity across HR processes
• Reporting and Metrics: Produce HR reports, dashboards and people metrics to support decision-making
• HR Administration: Manage HR administration, employee documentation, benefits administration and HR compliance activity
• Employee Relations Support: Support disciplinary, grievance, capability, absence and performance management processes
• Employment Law and Compliance: Help ensure HR practices comply with UK employment law, internal procedures, GDPR and confidentiality requirements
• AI and Automation: Identify opportunities to use AI tools, automation and technology to improve HR documentation, reporting and manager self-service
• Process Improvement: Lead or support HR improvement projects covering onboarding, HR systems, employee engagement and process optimisation
• Manager Support: Advise and support managers with fair, consistent and practical people management guidance

CANDIDATE REQUIREMENTS

ESSENTIAL

• CIPD Level 5 qualified
• Demonstrable experience in a generalist HR, advisory or equivalent HR role
• Experience managing recruitment from end to end
• Working knowledge of UK employment law and experience supporting employee relations activities
• Experience working in an SME environment, with MSP or professional services sector experience
• Experience supporting and advising managers
• Excellent HR systems knowledge
• Strong Microsoft 365 skills
• Excellent written and verbal communication skills
• Ability to prioritise competing demands with minimal supervision
• Demonstrable experience using AI tools, such as Microsoft Copilot, ChatGPT or similar, to improve HR processes, create documentation, analyse data and increase operational efficiency
• Experience using AI tools to analyse HR data and identify trends
• Strong understanding of data protection and confidentiality considerations when using AI
• Proactive, solutions-focused and curious about new technology
• Highly organised, adaptable and confident making decisions
• Comfortable operating with autonomy and accountability
• Committed to fairness, consistency and high standards

DESIRABLE

• Experience implementing HR systems
• Experience using Employment Hero
• Experience producing HR dashboards and workforce analytics

BENEFITS

• Learning and development opportunities, including certifications, developmental pathways and training
• Regular career progression reviews
• 21 days holiday, public holidays, and birthday day off
• Private healthcare after probation
• 40% off gym membership
• Great pension scheme from day one
• Cycle to work scheme
• Recruitment referral scheme
• Eyecare vouchers
• Central location, next to a famous food market
• A friendly, inclusive, sustainable work environment
• Regular social events, including tech-infused minigolf and darts, pool, sailing, and more!
• Electric car scheme after 2 years of service