HR and Admin Apprentice

Cheshire College - South & West; Chester; Hybrid; GBP 16,000 - 26,000; Full time

Job summary

Cheshire College – South & West is offering an HR Apprentice role in Chester. You’ll spend most time on-the-job learning, supporting the HR team with admin, recruitment, onboarding and data management.

The program includes a Level 3 Apprenticeship and structured in-house training to develop essential HR skills. You will work at our Chester City Centre office, with typical hours and a 39-hour week, earning a wage dependent on age.

Qualifications

• GCSE in Maths and English required.
• Confident in handling sensitive information and maintaining confidentiality.
• Strong attention to detail and accuracy.

Responsibilities

• Provide admin support to HR team and manage central inbox.
• Assist with recruitment: schedule interviews, prepare offers and contracts.
• Support onboarding and background checks; escalate issues.
• Maintain HR database (BambooHR) with employee data and documents.
• Participate in HR projects as admin support, e.g., annual compensation project.
• Assist reception and other duties including customer services as needed.

Skills

Flexibility

Adaptable

Education

GCSE in Maths and English

Job description

Closes in 15 days (Friday 25 September 2026 at 11:59pm)

This is an exciting opportunity if you are keen to start your career in HR, starting from the bottom and learning everything along the way this could be the right role for you. We are looking for someone who is confident in dealing with sensitive information, a good communicator and has a strong attention to detail.

Wage

£16,224 to £25,775.88, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

£10-£12 per hour depending on age.

Hours Monday to Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.00pm.

39 hours a week

Monday 12 October 2026

Duration

1 year 6 months

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

What you'll do at work

• Provide admin support as required by the HR team and help manage the central inbox
• Support with the recruitment process, including, liaising with candidates/third parties/managers in scheduling of interviews, preparing offers and contracts of employment
• Support the onboarding process for new starters, ensure that background screening checks are carried out fully (using our third party) and any issues are escalated to the Business Partner
• Help to maintain an accurate and efficient HR database (BambooHR) with employee information and necessary documentation, including administering new starters, changes and leavers on the system
• Participate in HR projects as admin support if required including the annual compensation project
• Provide support to other areas of the business, this will include but not be limited to answering calls on reception, account creation and some post duties aswell as customer services
• Any other request deemed reasonable from your line manager or Business Partners

Where you'll work

2ND FLOOR
HQ OFFICES
58 NICHOLAS STREET
CHESTER
CH1 2NP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

In‑house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a HR Support. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A‑C (9‑4) in Maths and English, or equivalent, they will be required to complete a Level 1 Functional Skill in the relevant subject.

Requirements

GCSE in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Flexibility
• Adaptable

Other requirements

The role is based in our Chester City Centre office, so you need to be able to get here daily. Car parking may be provided depending on distance from your home address.

About this employer

White Oak UK is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid‑corporates through its full suite of flexible lending products. Headquartered in the UK, White Oak’s team of 170 specialists currently services a loan portfolio of over £500 million and have originated over £1.5 billion of assets since 2018. As a financing affiliate of White Oak Global Advisors, LLC (WOGA), White Oak is able to access investor capital to support White Oak’s lending activities to complement its funding from banks and other financial institutions.

WOGA (www.whiteoaksf.com) is an SEC registered global alternative asset manager with over $6.8bn of Assets under Management, focussed on direct lending to non‑sponsored small and medium sized entities (SMEs), offering term loans, leases, asset based loans and other specialty products across its affiliates to companies with enterprise values between $25m and $1bn. White Oak Global Advisors was founded in 2007 and, along with its affiliates, has a global presence with over 470 professionals.

White Oak UK (www.whiteoakuk.com) is a provider of loans and asset finance to SME businesses with both direct and broker routes to market. Direct business is funded either on its own book or placed with third‑party funders. Broker‑introduced business is funded on the own book. Typical transaction size is £50k.

Career in HR, Admin or Customer Services.

The contact for this apprenticeship is:

CHESHIRE COLLEGE SOUTH AND WEST

[e-mail]

The reference code for this apprenticeship isVAC2000050252.