People Administrative Apprentice

Town and Country Housing; Royal Tunbridge Wells; On-site; GBP 11,000 - 15,000; Full time

Benefits offered by this job

Contributory pension up to 10% matched

Life assurance of 4x annual salary

30 days annual leave

24/7 digital GP service

Eye test voucher

Enhanced parental leave

Job summary

Town and Country Housing is seeking an Apprentice Business Administrator to join our HR Team, delivering vital support to training, wellbeing initiatives and recruitment administration. This two-year fixed-term contract runs alongside your Level 3 Business Administration apprenticeship.

You’ll gain hands-on experience across data management, bookings, PO processing, and compliant administration, with mentors guiding your development and opportunities for progression within the housing sector.

Qualifications

• Apprenticeship in Business Administration study program.
• Interest in training, wellbeing, and recruitment administration.
• Strong organisation and communication skills.

Responsibilities

• Assist in email inbox management and organise training and wellbeing sessions.
• Coordinate bookings, raise purchase orders, and ensure data protection and compliance.

Job description

Are you looking to start a career in business administration or considering a career change with hands on experience and professional development opportunities? Do you want to be part of a team that makes a real impact?

We are seeking an Apprentice Business Administrator to join our HR Team, where you’ll play a vital role in supporting the daily operations of training and development, wellbeing initiatives, and recruitment administration.

This a two year fixed term contract while you study for your level 3 business administration apprenticeship.

• Contract Hours: 35
• Closing Date: 21 August, 2026

What you'll be doing

Working under the guidance of experienced team members you’ll assist in key areas like email inbox management, organising training and wellbeing sessions, coordinating bookings, raising purchase orders and ensuring high standards in data protection and compliance. This role offers structured learning and skill building in organisation, communication, and project coordination while giving you the opportunity of exploring the different careers in the Housing Sector

With mentorship and hands-on experience, you’ll grow your skill set and explore opportunities for personal and professional development.

• Responding to to day inquiries by email.
• Assisting the L&D Coordinator in organising training sessions, wellbeing events, inviting staff to attend by email and diary invites, ordering lunches, setting up rooms and printing any materials and registers.
• Supporting the daily administration of the recruitment and learning and development teams.
• Handling data securely and ensuring compliance standards are met.
• Raising purchase orders and inputting spend on the budget sheet.
• Meet and greet candidates who arrive for interviews.
• Assist with the coordination of induction sessions for new staff.

During your 15 to 18 month apprenticeship you will:

• Dedicate at least 20% of your working hours to training or studying by attend training sessions, workshops, and meetings to gain essential knowledge in the field.
• Participate in off and on-the-job training to apply your learning in real-world scenarios, enhancing your practical skills and understanding.
• Complete assignments, assessments, and coursework to fulfil the programmes requirements.
• Engage in 1:1 sessions and performance reviews, providing valuable insights for personal growth and skill development.
• Receive mentoring and support from experienced professionals, offering guidance to help you succeed.
• Have opportunities for career development within the company, exploring potential growth and advancement.
• Complete a final end point assessment to demonstrate your knowledge, skills, and competence at the end of your apprenticeship. If you have not yet achieved a Level 2 in Functional Skills in math’s and English (or equivalent, such as GCSEs at grades A-C/9-4), you will also be required to complete these qualifications during your apprenticeship

When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.

What we offer

• Contributory pension scheme up to 10% matched contributions
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• 24/7 digital GP service and counselling helpline (including face-to-face sessions)
• Free annual eye test voucher and contribution towards glasses
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible benefits scheme, including family friendly benefits and access to a discount portal

Please read before applying:

• You must have the right to work in the UK; we are unable to provide a visa sponsorship.
• We reserve the right to close this advert early if we recieve a high volume of suitable applications.

Eligibility Criteria:

To be eligible for apprenticeship funding you must meet the following eligibility criteria:

• You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the UUSS, for at least the previous three years (you will be asked to provide evidence of this)
• You must not hold a qualification at the same level or higher in the same subject
• You will need to be 18 or older at the start of the apprenticeship

If you are unsure whether you meet the eligibility criteria or you have question about the role please contact [e-mail] and one of the team will be happy to discuss your application with you.

As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.