HR Advisor

PFAS (Personal Functional Assessment Services); Ipswich; Hybrid; GBP 35,000; Full time

Job summary

An established industry player is seeking a dedicated HR Advisor to join their team. This permanent role involves being the first point of contact for all HR matters, providing essential support to colleagues and management. The ideal candidate will have a strong background in HR practices, employee relations, and a passion for delivering high-quality service. You'll play a crucial role in enhancing employee engagement, managing casework, and implementing training plans. Join a company that values teamwork and continuous improvement, offering a hybrid work environment and numerous professional development opportunities.

Benefits

Professional Development Opportunities

Employee Assistance Programme

High-street discounts

25 days annual leave

Moving Day Leave

Company pension scheme membership

Recruit a Friend bonus scheme

Environmental Initiatives

Westfield Health Cash Plan

Free Eye Tests every 2 years

Qualifications

• Minimum two years of experience in HR or similar role.
• CIPD Level 5 qualification or pursuing it.

Responsibilities

• Advise managers on employee management matters.
• Manage employee relations casework and HR systems.

Skills

Employee Relations

HR Practices

Communication Skills

Influencing Skills

Analytical Skills

Education

CIPD Level 5 qualification

4 GCSE/O level passes A-C

Tools

Microsoft Office

HR Databases

Job description

IPRS PFAS is an independent provider of quality medical assessments using a network of specialist health practitioners based in various clinics, mostly around the Southeast of the UK. We pride ourselves on being professional, caring, and knowledgeable in our field, valuing teamwork as one of our greatest strengths. We listen to customers, claimants, and colleagues to support our continual learning and development.

We are currently hiring a HR Advisor for a permanent position. The main purpose of this role is to serve as the first point of contact for all aspects of the employee lifecycle, working closely with the existing team to deliver a knowledgeable, consistent, and timely HR service to PFAS colleagues, Line Managers, and Senior Management.

Position:

Main job duties:

1. Influence, support, coach, and advise managers on various people management matters, including investigations, disciplinary processes, performance management, absence, and capability issues.
2. Collaborate with departments in a consultancy role to help line managers understand and implement HR policies and procedures.
3. Manage employee relations casework, including investigations, disciplinary actions, grievances, and appeals, ensuring conduct aligns with company policies and risks are minimized.
4. Handle absence cases, including long-term absences, liaising with third-party practitioners and occupational health to support employees back into work, and advising managers on necessary adjustments or support.
5. Build and maintain strong, professional relationships with line managers, employees, and stakeholders.
6. Develop and implement strategies to enhance employee engagement, review survey results, identify focus areas, and create action plans.
7. Assist in implementing training plans, creating career pathways, and supporting organizational change initiatives such as acquisitions and TUPE.
8. Maintain HR systems, handle employee queries promptly, and provide reports on HR KPIs and analytics to support continuous improvement.

Requirements:

Essential qualifications & training:

• At least two years of experience as a HR Assistant or in a similar role.
• 4 GCSE/O level passes A-C, including English and Maths, or equivalent.
• CIPD Level 5 qualification or current study towards it.

Experience and knowledge:

• Experience working within a HR department.
• Proficiency in Microsoft Office and HR databases.
• Good understanding of employment law.
• Experience handling confidential and sensitive data.

Skills and abilities:

• Experience in employee relations, HR practices, and employment law interpretation.
• Excellent communication and influencing skills, with the ability to build relationships.
• Ability to work independently, with a methodical and detail-oriented approach.

Passion for delivering high-quality service, continuous improvement, and self-development. Willingness to travel within assigned areas, perform well under pressure, and challenge existing cultures when necessary. Capable of compiling and interpreting statistical data and communicating findings professionally.

Other information:

• Salary: £35,000 per annum
• Location: HYBRID - OPUS PARK (IP6 0FU) / HOME
• Job Type: PERMANENT FULL TIME
• Hours: 40 per week
• Working Pattern: Monday to Friday, 8:30 to 17:00

Other benefits include:

• Professional Development Opportunities
• Employee Assistance Programme with free confidential counselling
• High-street discounts
• 25 days annual leave
• Moving Day Leave
• Membership of the Company pension scheme
• Recruit a Friend bonus scheme – up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu Vaccination
• Post-probation, eligibility for the company bonus scheme (up to 10% of salary)

At PFAS, we value diversity and promote equality of opportunity. We are a Disability Confident employer and will make reasonable adjustments from interview through employment. We encourage applications from diverse candidates. Disabled applicants meeting minimum criteria will be given interview opportunities. For application assistance, contact [e-mail]