HR Administrator

Fujitsu; Derry/Londonderry; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

26 Days annual leave

Pension – 10% matching

Life assurance

Company-wide incentive plans

Flexible benefits

Perks at work – employee discounts

Employee assistance programme

Job summary

Fujitsu in Derry/Londonderry is recruiting an HR Administrator to join the Global HR Shared Services Hub. You will support the employee lifecycle, handle queries via chat, tickets, and calls, and use knowledge bases and templates to deliver accurate HR information.

Based in Derry/Londonderry, you’ll contribute to a global service mindset, develop broad HR knowledge, and help enhance the employee experience through reliable administrative support and data management.

Qualifications

• Self-starter with strong organisation and prioritisation skills.
• Confidence using multiple digital tools and learning new systems.
• HR Shared Services is a continuously evolving environment requiring individuals who are comfortable with change.
• Investigative and detail orientated with a commitment to continuous improvement and producing accurate, high-quality work.
• Clear and professional written and verbal communication, with a helpful and people-centred approach.
• Good judgement when handling sensitive information, following controls and escalating issues appropriately.
• A collaborative and improvement-focused mindset comfortable with change, with the ability to work reliably across teams.

Responsibilities

• HR Administrators play a key role in Global HR Shared Services supporting a broad range of HR services to Fujitsu employees across the employee lifecycle.
• As an HR Administrator in our first-line team, you will provide consistent first-line people-centred support across various HR topics and respond to queries from multiple channels such as live chat, HR tickets, and customer calls.
• As part of the HR Shared Services team you will have access to a range of knowledge banks, process libraries and policy guidelines as well as onsite experts to help you perform your role.
• Working with colleagues across HR and the wider business, you will help ensure requests are handled accurately, securely and in line with agreed processes, while identifying practical ways to improve the employee experience.
• You will manage HR administration across the employee lifecycle from recruitment to retirement. Preparing and issuing accurate HR correspondence, contracts, amendments and supporting documents using approved templates and processes.
• HR Administrators use a range of systems to update and maintain employee data, recording clear case notes and trackers to ensure activity is easy to follow and handover.

Skills

Self-starter and organised

Organisation

Prioritisation

Digital tools

Communication

Change readiness

Attention to detail

Team collaboration

Job description

Job Location: Derry

Location Flexibility: Primary Location Only

Req Id: 12135

Posting Start Date: 9/18/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Are you interested in a career in HR?

Can you provide exceptional innovative customer service?

Ready to build your HR career while making a difference for employees across a global organisation?

We’re seeking HR Administrators to join our Global HR Shared Services Hub in Derry/Londonderry and help deliver a trusted, people-centred service. You will collaborate with committed colleagues, use innovative technology to solve problems and contribute ideas that improve the employee experience.

HR Administrator – Shared Services

Derry (IRE24)

HRHS07ICHC

Our purpose is to make the world more sustainable by building trust in society through innovation.

As an HR Administrator, you will contribute by providing dependable, people-centred HR administration that helps employees and managers receive the right support at the right time.

Based in Derry/Londonderry, our Global HR Shared Services Hub connects colleagues across countries and business areas to deliver high-quality HR support at scale. You will join a collaborative team where local expertise has global reach, giving you the opportunity to build broad HR knowledge and make a visible impact on the employee experience.

Your Role

• HR Administrators play a key role in Global HR Shared Services supporting a broad range of HR services to Fujitsu employees across the employee lifecycle.
• As an HR Administrator in our first-line team, you will provide consistent first-line people-centred support across various HR topics and respond to queries from multiple channels such as live chat, HR tickets, and customer calls.
• As part of the HR Shared Services team you will have access to a range of knowledge banks, process libraries and policy guidelines as well as onsite experts to help you perform your role.
• Working with colleagues across HR and the wider business, you will help ensure requests are handled accurately, securely and in line with agreed processes, while identifying practical ways to improve the employee experience.
• You will manage HR administration across the employee lifecycle from recruitment to retirement. Preparing and issuing accurate HR correspondence, contracts, amendments and supporting documents using approved templates and processes.
• HR Administrators use a range of systems to update and maintain employee data, recording clear case notes and trackers to ensure activity is easy to follow and handover.

This is an exciting opportunity to build broad HR expertise, contribute to continuous service improvement and develop your career within a global organisation.

What You Will Bring

• Self-starter with strong organisation and prioritisation skills, and the ability to manage multiple requests and deadlines.
• Confidence using multiple digital tools and learning new systems, processes and ways of working.
• HR Shared Services is a continuously evolving environment requiring individuals who are comfortable with change.
• Investigative and detail orientated with a commitment to continuous improvement and producing accurate, high-quality work.
• Clear and professional written and verbal communication, with a helpful and people-centred approach.
• Good judgement when handling sensitive information, following controls and escalating issues appropriately.
• A collaborative and improvement-focused mindset comfortable with change, with the ability to work reliably across teams.

Please note: It is still worth applying even if you do not meet every point above.

You do not need to meet every requirement to make an impact in this role. If you bring strong transferable skills, a willingness to learn and a commitment to delivering accurate, supportive HR services, we would like to hear from you. We are passionate about investing in your development and helping you build a rewarding career with Fujitsu.

A broad range of backgrounds can succeed in this role.

You may have developed skills in HR, customer service, administration, shared services, payroll, recruitment or another process-driven environment. Direct HR experience is helpful, but your transferable skills, learning mindset and commitment to a trusted service are equally important.

You must be willing and eligible to undergo baseline security clearance for this position.

Your Benefits

• 26 Days annual leave plus public holidays (3 flexible)
• Pension – Double matching contributions of up to 10%
• Life assurance
• Companywide incentive plans
• Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)
• Perks at work – employee discounts
• Employee assistance programme/ virtual GP

Recruitment process

Our recruitment process includes an interview where you can learn more about the role, meet the team and share how your experience and transferable skills could contribute to our Global HR Shared Services Hub.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric

Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.