HR Administrator

Edwards and Ward Ltd; Crowborough; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Annual leave 20 days

Employee assistance programme

Nest pension

Birthday leave

Wellness leave

Casual dress code

Hybrid work two days per week

Free onsite parking

Job summary

Edwards and Ward Ltd is seeking an experienced HR Administrator to join the HR Team in Crowborough, East Sussex. The role covers pension administration, absence management, maternity/paternity/adoption support, references, safeguarding letters and holiday tracking.

Expect full-time hours with some home-working after the probation period. Employees benefit from a competitive salary and a range of benefits, with training provided.

Qualifications

• At least 2 years experience in a Human Resources team.
• Excellent communication skills and confident telephone manner.
• Patient, calm, detail-oriented and well organised.

Responsibilities

• Pension administration: monthly data input, contribution uploads and reconciliations.
• Absence management: chase forms, maintain tracker, Bradford Factor reporting.
• Support maternity/paternity/adoption admin with HR Advisor.
• Process employer references and safeguarding letters.
• Maintain holiday tracker and scan forms to HR files.
• Answer HR line, transfer calls or take messages; handle incoming post.
• Scan documents, manage HR inbox, and provide holiday cover as needed.
• Undertake ad hoc HR administrative duties.

Skills

Communication

Telephone etiquette

Organisation

Tools

MS Word

Outlook

Teams

Excel

Pegasus Opera 3

Job description

The Edwards and Ward HR department are recruiting for a new team member due to increased workloads and would like to hear from you if you are an experienced Human Resources Administrator looking for a new challenge.

The HR Team are based at the head office of Edwards and Ward in Crowborough, East Sussex. Edwards and Ward are an innovative contract catering company, established over 25 years ago, who currently employ over 700+ employees, providing catering services, largely within primary and secondary schools. See website for further details.

If successful in your application, you will join the HR Team providing comprehensive HR services to the wider business, working closely with our Operations teams by undertaking a number of administrative tasks, including:

• Working closely with the HR Advisor regarding pension administration, including monthly pension data input, contribution uploads and updating pension reconciliations.
• Absence Management - chasing outstanding sickness/absence forms and return to work forms, scan and file. Maintain absence management tracker. Calculation of Bradford Factor scores and producing absence reporting for Operations teams.
• Working with the HR Advisor providing administrative support for maternity/ paternity/adoption cases.
• Processing employer references.
• Producing and sending Safeguarding letters.
• Maintain the holiday tracker and scan holiday forms to HR files.
• Answer the HR direct telephone line, transfer calls to relevant team members or take clear messages.
• Open incoming post, distribute and/or scan to file.
• Additional electronic scanning, when required.
• Manage the HR Outlook inbox, forward emails to relevant team members.
• Provide holiday cover, as and when required.
• Adhoc administrative duties for the HR Team.

This is a full-time, permanent role and the working hours are 9am to 4.30pm Monday to Friday, with half an hour paid lunch. Early finish on Fridays at 4pm. The team can work from home two days per week by choice but must have a suitable area to work effectively from home. No working from home during the first three months of employment, due to a need to train with the wider HR team. There will be a three-month probation period.

The successful candidate must have at least 2 years previous experience working in a Human Resources team, be an excellent communicator, confident taking telephone calls, have a patient and calming personality, with attention to detail and strong organisation skills. This is a generalist, multi-tasking HR administrative role, so the successful candidate would be required to manage their time effectively and prioritise their workload, to ensure all tasks are completed to the required company standards, within the expected timeframes. System training will be provided.

Our HR Team are required to assist each other during busy periods, so a can-do attitude and an ability to ‘muck in’ is a definite requirement. You will also need a comprehensive knowledge of MS Word, Outlook, Teams and Excel. Knowledge of Pegasus Opera 3 would be an advantage, but training can be provided. A good sense of humour is a must, and the successful candidate must also be able to maintain professionalism during busier times.

Company benefits include:

• 20 days annual leave, rising by one day per year after 2 years’ service, up to a maximum of 25 days per year.
• Access to a free and confidential employee assistance programme
• Workplace pension with Nest, if/when eligible.
• Additional day off for birthday leave after 1 year service.
• Wellness leave policy, after successful completion of the probation period.
• Dress code is casual wear.
• Work from home optional – two days per week max, after successful completion of the probation period.
• Free parking is available onsite.

Annual salary is circa £26,000- £27,000, dependent upon previous HR experience.