HR Administration Team Leader

Atkinson Moss Ltd.; Diss; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Competitive pension scheme

Flexible working

Employee Assistance Programme

Private medical insurance

Life insurance

Gym membership

Cycle to Work

Career development opportunities

Wellbeing initiatives

Job summary

Atkinson Moss Ltd. in Diss, Norfolk is recruiting an experienced HR Administration Team Leader to oversee a team of 5-6 HR Administrators across the full employee lifecycle.

The role combines hands-on HR administration with process improvements, coaching, and strong knowledge of UK employment law and compliance. You’ll drive service levels and collaborate with managers and stakeholders to deliver a high-quality HR service.

Qualifications

• Experience directly managing an HR administration team.
• Hands-on HR administration and contractual experience.
• Strong knowledge of UK employment legislation and HR best practice.
• Experience managing HR compliance, including Right to Work.
• Understanding of processes, controls and audit requirements.
• Experience improving and streamlining HR processes.
• Ability to manage high volumes while maintaining accuracy and service levels.
• Excellent communication and organisational skills.
• CIPD Level 5 or 7 is desirable.

Responsibilities

• Lead, coach and develop a team of 5-6 HR Administrators.
• Oversee day-to-day HR administration across the full employee lifecycle.
• Act as a point of escalation for HR administration and contractual queries.
• Manage team workloads, service levels and performance reporting.
• Provide hands-on support with contracts, variations and employee changes.
• Ensure compliance across Right to Work, GDPR, and audit requirements.
• Review and improve HR processes, controls and documentation.
• Monitor HR query volumes and service performance, identifying trends.
• Work closely with HR colleagues, managers and wider stakeholders.

Skills

Team leadership

HR administration

UK employment law

Right to Work compliance

HR processes & audits

Process improvement

Data accuracy

Stakeholder communication

Education

CIPD Level 5 or 7

Tools

HRIS awareness

Job description

HR Administration Team Leader

Location: Diss, Norfolk

Salary: £43,000 per annum

Contract: Permanent

Atkinson Moss is delighted to be supporting a well-established organisation in Diss with the recruitment of an experienced HR Administration Team Leader.

This is a fantastic opportunity for an experienced HR professional looking to take the next step in their career, combining team leadership with hands‑on HR administration and process improvement.

You’ll lead a team of 5-6 HR Administrators, overseeing the delivery of a high‑quality HR service across the full employee lifecycle. You’ll also play a key role in developing the team, managing service levels, resolving complex queries and driving improvements across HR processes.

Key Responsibilities

• Lead, coach and develop a team of 5-6 HR Administrators
• Oversee day‑to‑day HR administration across the full employee lifecycle
• Act as a point of escalation for HR administration and contractual queries
• Manage team workloads, service levels, quality and performance reporting
• Provide hands‑on support with contracts, variations and employee changes
• Ensure compliance across areas including Right to Work, GDPR, employee records and audit requirements
• Review and improve HR processes, controls and documentation
• Monitor HR query volumes and service performance, identifying trends and improvements
• Work closely with HR colleagues, managers and wider business stakeholders

About You

We’re looking for someone with:

• Previous experience directly managing an HR administration team
• Strong hands‑on HR administration and contractual experience
• Good knowledge of UK employment legislation and HR best practice
• Experience managing HR compliance, ideally including Right to Work
• A strong understanding of processes, controls and audit requirements
• Experience improving and streamlining HR processes
• The ability to manage high volumes of work while maintaining accuracy and service levels
• Excellent communication, organisation and problem‑solving skills
• Experience working with HR systems and maintaining accurate employee data
• CIPD Level 5 or 7 would be desirable

Benefits:

• Competitive company pension scheme, with the client matching employee contributions up to 6%
• Flexible working and enhanced family‑friendly policies
• Employee Assistance Programme with confidential 24/7 support for colleagues and their families
• Health cash plan to help cover the cost of a range of medical treatments
• Access to private medical insurance, critical illness cover and life insurance
• Option to purchase or sell annual leave
• Gym membership and Cycle to Work savings
• Electric and plug‑in hybrid car scheme
• Opportunities for career development, progression and internal moves
• Access to a wide range of wellbeing initiatives and support
• Inclusive workplace with colleague support networks and dedicated EDI initiatives