HR Administration Team Leader

Atkinson Moss; Diss; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Pension plan

Flexible working

Employee Assistance Programme

Private medical insurance

Life insurance

Annual leave buy/sell

Cycle to work

Wellbeing initiatives

Job summary

Atkinson Moss is supporting a well-established organisation in Diss with the recruitment of an experienced HR Administration Team Leader. You will lead a team of 5-6 HR Administrators and oversee the full employee lifecycle.

This role combines hands-on HR administration with process improvement, ensuring compliance across Right to Work, GDPR and audit requirements, and delivering high-quality HR services. The position offers a permanent contract and a salary of around £43,000 per year.

Qualifications

• Previous experience directly managing an HR administration team.
• Strong hands-on HR administration and contractual experience.
• Good knowledge of UK employment legislation and HR best practice.
• Experience managing HR compliance, ideally including Right to Work.
• A strong understanding of processes, controls and audit requirements.
• Experience improving and streamlining HR processes.
• The ability to manage high volumes of work while maintaining accuracy and service levels.
• Excellent communication, organisation and problem-solving skills.
• Experience working with HR systems and maintaining accurate employee data.

Responsibilities

• Lead, coach and develop a team of 5-6 HR Administrators.
• Oversee day-to-day HR administration across the full employee lifecycle.
• Act as a point of escalation for HR administration and contractual queries.
• Manage team workloads, service levels, quality and performance reporting.
• Provide hands-on support with contracts, variations and employee changes.
• Ensure compliance across areas including Right to Work, GDPR, employee records and audit requirements.
• Review and improve HR processes, controls and documentation.
• Monitor HR query volumes and service performance, identifying trends and improvements.
• Work closely with HR colleagues, managers and wider business stakeholders.

Skills

Team leadership

HR administration

UK employment law

Communication

Organization

Process improvement

Education

CIPD Level 5 or 7

Job description

HR Administration Team Leader

Location: Diss, Norfolk

Salary: £43,000 per annum

Contract: Permanent

Atkinson Moss is delighted to be supporting a well-established organisation in Diss with the recruitment of an experienced HR Administration Team Leader.

This is a fantastic opportunity for an experienced HR professional looking to take the next step in their career, combining team leadership with hands-on HR administration and process improvement.

You’ll lead a team of 5-6 HR Administrators, overseeing the delivery of a high-quality HR service across the full employee lifecycle. You’ll also play a key role in developing the team, managing service levels, resolving complex queries and driving improvements across HR processes.

Key Responsibilities

• Lead, coach and develop a team of 5-6 HR Administrators


• Oversee day-to-day HR administration across the full employee lifecycle


• Act as a point of escalation for HR administration and contractual queries


• Manage team workloads, service levels, quality and performance reporting


• Provide hands-on support with contracts, variations and employee changes


• Ensure compliance across areas including Right to Work, GDPR, employee records and audit requirements


• Review and improve HR processes, controls and documentation


• Monitor HR query volumes and service performance, identifying trends and improvements


• Work closely with HR colleagues, managers and wider business stakeholders

About You

• Previous experience directly managing an HR administration team


• Strong hands-on HR administration and contractual experience


• Good knowledge of UK employment legislation and HR best practice


• Experience managing HR compliance, ideally including Right to Work


• A strong understanding of processes, controls and audit requirements


• Experience improving and streamlining HR processes


• The ability to manage high volumes of work while maintaining accuracy and service levels


• Excellent communication, organisation and problem-solving skills


• Experience working with HR systems and maintaining accurate employee data


• CIPD Level 5 or 7 would be desirable

Benefits:

• Competitive company pension scheme, with the client matching employee contributions up to 6%


• Flexible working and enhanced family-friendly policies


• Employee Assistance Programme with confidential 24/7 support for colleagues and their families


• Health cash plan to help cover the cost of a range of medical treatments


• Access to private medical insurance, critical illness cover and life insurance


• Option to purchase or sell annual leave


• Gym membership and Cycle to Work savings


• Electric and plug-in hybrid car scheme


• Opportunities for career development, progression and internal moves


• Access to a wide range of wellbeing initiatives and support


• Inclusive workplace with colleague support networks and dedicated EDI initiatives